Game crashes when i go up a level and it asks to review the game

[w1ifyk2ma4vh]

When I go up a level and it asks can you review the game the game will  immediately freeze and there is no way to freeze it I tried reinstall the game but It still wont work.Can anyone tell me what to do?

[jw9didd54nc4]

Yesterday, my game leveled up to 113 while I was collecting income. After pressing the "Collect" button, it asked me if I wanted to give them a review. I skipped that, but then the game starts freezing. So I restarted my phone and my game went back to level 112. I tried to collect income, I leveled up, and it froze again. I tried to force stop and also uninstall then reinstaling the app, but when I level up to 113, it always keeps on freezing again and again like a continuous loop. I even tried using my laptop. Nothing seems to be working. 

What else can I do? I hope something happens quick, as I am currently on an event in the game.

[w1ifyk2ma4vh]

I think if you turn off the internet and get the retry screen then close the game and reopen it again it should work

[jw9didd54nc4]

Did that work for you? Because it did not work for me.

[w1ifyk2ma4vh]

Yes I left it until the internet went off.

Otherwise do you have an account? Because you can try deleting and reinstalling the game

[jw9didd54nc4]

I did try to uninstall and reinstall, but it didn't work.

[w1ifyk2ma4vh]

Sorry I dont know anymore things that might work

[jw9didd54nc4]

Also, just to clarify. Should I turn off the Wi-Fi WHILE the game freezes?

[w1ifyk2ma4vh]

@jw9didd54nc4 Yes

[jw9didd54nc4]

I tried logging out and logging back into my game, and this time it worked.

Thanks for helping!