December 2014
December 2014
just got an email saying my case was being closed to keep it out of a floating status??? I guess I have to reopen it if the problem doesn't fix itself in a few days. Strange....
December 2014
Seems to only be affecting certain Origin IDs. I normally play my main game on a Samsung GS4 phone and my b game on a Kindle Fire HD 7. My b game opens just fine on both devices while my main game crashes every single time on both devices. Another symptom I’ve noticed is my profile pic (in the login/logout box) at the bottom left-hand corner of the splash screen shows up normally in my b game but I only get the white Bart silhouette in my main game.
December 2014
December 2014
December 2014
December 2014
December 2014
Device: iPad mini
OS: iOS 8.1.2 (most recent version)
Me too! (or three, or 33 at this point -seems a fairly prevalent problem). I'm 99% sure this is ID/sign-in related. I play two separate towns (A and B), with (obviously) two completely different email/sign-in accounts. My B-town works fine since the most recent update (removal of presents/feds, etc.). My larger A-town appears to log-in fine ("tap to continue" and even the "warning" and "play anyway?" screens), then crashes back out to the home screen.
I have tried every trouble-shooting method I know: closing app and logging back in, closing app and shutting down/rebooting device, and even performing a clean reinstall of the game app - all to no avail. I hope EA can figure out the problem/find a solution quickly - if not, coal in their stockings by the ton!
December 2014
December 2014