2013-01-19 12:50 AM
Something happened with my phone and when I tried to open The Simpsons: Tapped Out it asked me to sign in. I can't remember the email address I used to sign up initially with Origin. But I do know my Origin ID. It is sbear3282. I tried to use that to get my email but when I go to reset password I'm not sure what email address I used in order to get to that reset password email. How can I get back to my account??? HELP!
Solved! Go to Solution.
January 2017
belawinn123 wrote:
I forgot my email... I made two accounts, this one and another. I had only one game for the other, which was Sims 4. Sadly I lost the code for my Sims 4 to get it for free, so I can't just re-download it.
Do you know the Origin/EA Account name that you used to create the other account with? If so and you have access to a PC/Mac then you should be able to find the email associated with your other EA Account by following the steps outlined in the following article: http://answers.ea.com/t5/The-Simpsons-Tapped-Out/How-to-find-a-forgotten-Origin-EA-Account-email-add...
2013-01-31 12:17 PM
Hi sbear3282378,
For all questions about your account, please get in contact with an EA Game Advisor.
You need to log in with your Origin account and then choose "Product", "Category", and "Platform" to see the contact options. Please choose phone, chat or email as contact option.
Thanks,
Ursula
2013-06-25 11:10 PM
I've tried calling to get in contact with someone so I could find out what email I used so I could sign in to my The Simpsons: Tapped Out game unfortunately I was on hold for an hour and I am not willing to stay on the phone any longer. Can someone PEASE HELP me? My Origin ID is KrissyKitKat I;ve gotten very far in the game and I DON'T want to lose this account and have to start all over once again. This is very irritating due to the fact I've had to get a new phone and now since it's been quite a few months since I have been able to get into my account due to my phone being down. PLEASE HELP I would greatly appreciate it.
2013-07-31 11:01 AM - edited 2013-07-31 11:02 AM
2013-08-25 12:00 AM
2013-08-25 01:27 AM
No. When you look into someone's town that's all you see. How are you on this site right now? Did you use an email address to get in? If you had ever posted here before all you would have to do is tap on your name and it will show you all your info. Like right now I just tapped on victoriaaa97 and I know she's online right now. Today is the day she registered and she's only made on post. Try anyone's out.
June 2016
I had the same issue. My origin id is "deprilula_28" and I created a new account to post here.
I also had a problem calling for support, and didn't find any e-mails for support.
January 2017
I forgot my email... I made two accounts, this one and another. I had only one game for the other, which was Sims 4. Sadly I lost the code for my Sims 4 to get it for free, so I can't just re-download it.
January 2017
belawinn123 wrote:
I forgot my email... I made two accounts, this one and another. I had only one game for the other, which was Sims 4. Sadly I lost the code for my Sims 4 to get it for free, so I can't just re-download it.
Do you know the Origin/EA Account name that you used to create the other account with? If so and you have access to a PC/Mac then you should be able to find the email associated with your other EA Account by following the steps outlined in the following article: http://answers.ea.com/t5/The-Simpsons-Tapped-Out/How-to-find-a-forgotten-Origin-EA-Account-email-add...
January 2018