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Re: EA wrong email

by wadebear
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EA wrong email

★★★★★ Newbie

I accidentally entered a wrong email for my account but EA stiil accepts it at first i dint noticed that it was wrong then when i re log my account i cant get it cause the email that i used to create my account doesnt even exist now i cant retrieve myy password.

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Help me pleaseDevilDevil
Message 1 of 5 (454 Views)

Accepted Solution

Re: EA wrong email

Hero

Update:  I have been informed (by reading another thread) that you might be able to contact Customer Support and have the password reset if you know the email you set the account up with.


I am not a Customer Service Rep
I don't work for EA - they couldn't afford my brilliance
Restarting is NOT the same as Turning off and turning On

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Message 3 of 5 (454 Views)

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Re: EA wrong email

Hero

I think you have 2 options here:

 

A: Try to remember your password.

 

B: Try to open an email account with the address you used.


I am not a Customer Service Rep
I don't work for EA - they couldn't afford my brilliance
Restarting is NOT the same as Turning off and turning On
Message 2 of 5 (441 Views)

Re: EA wrong email

Hero

Update:  I have been informed (by reading another thread) that you might be able to contact Customer Support and have the password reset if you know the email you set the account up with.


I am not a Customer Service Rep
I don't work for EA - they couldn't afford my brilliance
Restarting is NOT the same as Turning off and turning On
Message 3 of 5 (455 Views)

Re: EA wrong email

★★★ Newbie
@wadebear I opened an email account with the address it says I'm using yet when I try to change my password I get no email.
Message 4 of 5 (330 Views)

Re: EA wrong email

Hero

@RosarioMetsFan wrote:
@wadebearI opened an email account with the address it says I'm using yet when I try to change my password I get no email.

Well, I haven't played Tapped Out in a couple of years, but...

 

Are you sure you got the right address?  Did you enter it by hand or copy and paste it?


I am not a Customer Service Rep
I don't work for EA - they couldn't afford my brilliance
Restarting is NOT the same as Turning off and turning On
Message 5 of 5 (313 Views)
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