February 2018
EA is huge.
EA have several servers, all over the globe.
Games have own servers, some games have several servers, consoles have own servers, PC games have own servers etc
My guess, is that they dont know which server and how it is malfunctioning, so they say something general, non-specific like EA Network
That is why you can access some parts of EA and not others
and
in this specific case, you can access the game if you were already logged in
The issue here is that you can not log in, if you were logged out before this outage started or if you (were) logged out and then tried to log in again during the past 7 hrs
This is getting to me too.
I have towns that needs to be tapped to keep up with the event.
I am not happy right now.
This is a player to player forum and in this case there is nothing we can do but wait.
This is beyond what even support can help with.
Until whatever is wrong with whatever server is fixed, we are stuck.
February 2018
February 2018
Same here in the UK, I logged a support case with EA. it has been down for at least 7.5 hours so far, I noticed this at 06:00 GMT AND IT IS NOW 13:30 GMT
February 2018
February 2018
Cant log into my IOS account for Tapped Out since 6am this morning
February 2018
I am still out too. Since around midnight EST time.
Shawn
February 2018
I posted last night (at 8 pm Pacific time) that there were connection issues. I hope that they get it fixed soon.
February 2018
February 2018
same issue here all day long today.
February 2018