November 2017
I just finished the Halloween 2017 and it said I got Dracula but I can’t find him anywhere?
when I go to character list he is shaded out not lit up. Help? I know I won him!
November 2017
Have you tried looking in your full inventory, when you first enter storage? (Not in the character section of storage).
November 2017
I’ve looked everywhere, logged out and back in, went to Krustyland and back, looked at town hall, I don’t know what else to do.
November 2017
1. Look in the event menu, in the top subsection with the purple trophy. Make sure it shows a checkmark on Count Dracula.
2. Double check the Character Collection: Treehouse of Horror XXVIII Adults. Make sure he's shown there.
3. Check your primary UNCATEGORIZED inventory - thats the first thing you see when you open the inventory. I found him just after the Dance Platform (if I remember rightly). He doesn't appear in the Characters subcategory.
4. If you still can't find him then you'll have to contact Customer Support . When setting up the service request select "Missing content as your Topic and select your Platform. Then scroll to the bottom of the screen and hit Contact Us.
November 2017
November 2017
Try looking through the main inventory when you first go into storage, not in the character section.
November 2017
I reached the end of the Treehouse of Horror XXVIII event part 3 which should give Count Dracula but the character while it did pop up as being won, did not appear in the game world (its not in Town Census) and is not in inventory either. I waited for today as a friend was slow in finishing, but he got the character normally.
He is on android, my town is on IOS.
I checked again today, no sign of Count Dracula.
November 2017
Found him in the normal inventory, Not sure why I can see him n ow as I searched that at least twice.