Disappointed with EA support, Seriously considering quitting the game

by 168sean168
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Disappointed with EA support, Seriously considering quitting the game

★★★★ Novice

I got problems with missing donuts during xmas and recent update after new year event.  I contacted EA online, finally get connected in one hour. 

I was promised a stash of donuts by advisor, and said will take effect in two hours.  After 24 hours still never take place.

 

I contacted EA again, waited connection one hour, and then they said come back again to verify in 20 hrs time. 

 

Then I contacted EA again, waited one hour, and now they said it was a misunderstanding and I shouldn't be getting the donuts.

 

I am very disappointed how EA played its customer like idiots.  This matter makes me seriously considering quitting the game.  I have wasted enough time in the game itself, time to set my priorities right...

 

Goodbye

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