Decorations that have disappeared

[rothko1965]

From what I can tell, the Frink-0-matic Egg Generator and the Golden Egg from last Easter's promotion have disappeared. For a while the Present Depot disappeared, but that reappeared after I uninstalled and reinstalled the game app. 

Any ideas where they went?

[BurghBaby · Accepted solution]

Yesz I would contact EA and let them know that your items are missing.

Go to http://help.ea.com/
Log in with your Origin ID
Click on help with a game
Click on the Simpson's Tapped Out logo
Scroll to the bottom of the page, click on contact us
Select your appropriate platform
Click next on bottom right
Select a topic
Tell us a little more: Simpson's Tapped Out
Click next

You will then have the option for Answer HQ, Live Chat or Email or a Call Me Option!

If you see live chat and want to wait, click it.

If you want to send an email, click that one.

If you want a call back, choose that one and enter a phone number for them to call you back!

NOT EVERY OPTION IS AVAILABLE! DEPENDING ON YOUR LOCATION AND TIME DAY, WILL DEPEND ON YOUR OPTIONS!!

Good luck!

[cherryking95]

ive got some , have you looked in storage , one thing ive heard thats happened scine we got this crash , was the items are there but invisible , try tapping where you remember the object being ..

[rothko1965]

They're not in storage and I've tapped where they were (or at least I thought they were) and they're not around. I guess I can wait around until there is another update to see if they reappear. 

[cherryking95]

i can suggest that you might try to contact an EA games advisor , they could help with finding items ...

[BurghBaby · Accepted solution]

Yesz I would contact EA and let them know that your items are missing.

Go to http://help.ea.com/
Log in with your Origin ID
Click on help with a game
Click on the Simpson's Tapped Out logo
Scroll to the bottom of the page, click on contact us
Select your appropriate platform
Click next on bottom right
Select a topic
Tell us a little more: Simpson's Tapped Out
Click next

You will then have the option for Answer HQ, Live Chat or Email or a Call Me Option!

If you see live chat and want to wait, click it.

If you want to send an email, click that one.

If you want a call back, choose that one and enter a phone number for them to call you back!

NOT EVERY OPTION IS AVAILABLE! DEPENDING ON YOUR LOCATION AND TIME DAY, WILL DEPEND ON YOUR OPTIONS!!

Good luck!