DOUGHNUT PROBLEM

[rahulgdefault]

Hi.

I've been scrolling through the season 24 sale and without being asked for confirmation (as I usually am) I purchased the robot dog for 60 doughnuts.  I don't want the dog and I'm looking at how to get the 60 doughnuts back.

I've changed my settings so I am asked for confirmation for purchases now (as I have always been so far) however I didn't change this setting to begin with.

If there's any help that can be given or a direct way of contacting EA or Origin that would be very helpful. 

[MLadyD7]

Only CS advisors can help with it, really. Here's how to reach them: mileyhappy:

 

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
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