May 2014
How much storage space is left on your device? That may be the cause. If you have a lot of storage space, then there may be a problem with your game. For that you will need to contact a game advisor. Follow the link: https://help.ea.com/
Then do the following:
Click on: Help with a Game
Then in the bar that says Search all Products, Type: Tapped Out
Click on the Tapped Out icon
Select a topic
Scroll down to "contact us" then select a platform
An option to email ea will come up