Re: Saying my validation code is wrong and it’s not

by TheMasterNova1
Reply

Original Post

Re: Verification code instead of password

★★ Apprentice
@tattooandy13 This was solved a week ago… we are stuck on other issues please
Message 21 of 698 (1,460 Views)

I don’t

★★★★ Novice

I don’t even get the code

will not send me one from either the website or the game

my new account no problem 

old account which I use all the time won’t let me in

almost as if they want to shut down all the ones with high numbers 

this is beyond frustrating and ea don’t have a clue why

GO BACK TO PASSWORDS

CODES DONT WORK 

EASIER TO HACK AN EMAIL THAN A PASSWORD!

GET IT FIXED

Message 22 of 698 (1,508 Views)

Re: Why is it so hard to login to this game now?

★★★★ Novice

Does not help at all

 

i can not get a code from either the EA website or the GAME 

Message 23 of 698 (1,509 Views)

Re: Why is it so hard to login to this game now?

★★ Apprentice

I waited long enough. They obviously do not care. So I will do the same. Deleted the game

Message 24 of 698 (1,504 Views)

Bug problem Simpson's Tapped Out

★ Novice

Simpsons tapped out not sending me verification code to login into game. Please fix bug problem. Thanks 

Message 25 of 698 (1,460 Views)

Re: Code Issues - Can't log into the game.

★★★★ Novice

Some seem lucky to at least receive a code. I do not. I even do not get an error while testing sign up. Should there not be an error claiming the address is already registered? In all situations and policies... I am getting tired of entering my address and not getting a reply. Not even in the spamfolder. Registerd player since 2012. I thougt the smart guys at EA were wiser.

Message 26 of 698 (1,451 Views)

Re: Bug problem Simpson's Tapped Out

Champion
@jesssmall146 Did you check your spam or junk mail folder? I added a secondary email to my account and got the verification email with code right away and it was in my junk folder because I set up my email to have everything go to junk unless it's from a "safe sender."
I am a Volunteer for Answers HQ, I do not work for EA
Message 27 of 698 (1,439 Views)
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Re: Code Issues - Can't log into the game.

★★★★ Apprentice

Seriously when is this going to be fixed? I haven't been able to log in for over a week now. Come on this is ridiculous at this point.

Message 28 of 698 (1,412 Views)

Re: Saying my validation code is wrong and it’s not

★★★★ Apprentice

How do you even get a validation code? I can't even get that far

Message 29 of 698 (1,428 Views)

Re: Saying my validation code is wrong and it’s not

@TheMasterNova1 - If you don't even get the code emails . . .
Some email providers automatically think anyone who sends a lot of emails must be sending spam.
If you don't even receive codes go directly to the website for your email service and log in. Check the Junk / Spam folder there.
Don't rely on an app, they often only download from your inbox and leave the Junk folder unchecked.
If there are any EA emails in there then mark them all as Not Junk and Trust Sender ( or something like ) and they should come through for a while at least. ​
Email services sometimes mark your wanted messages as Spam again even after you tell them not to !!
Adding the email address used to send codes as a contact will often help.
If you see EA codes in your inbox then your email app might be junking them, so check there too.
Computers, brains of a light switch !!

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PS - NO ADD ME'S   List is too full, sorry

Like you I'm only a player, but I hope I can help Standard smile
Message 30 of 698 (1,407 Views)
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