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Re: Charged more than what I purchased

by EA_Lanna
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Charged more than what I purchased

[ Edited ]
★★★ Newbie
l2af8uqawhv1

February 2022 - last edited February 2022 by Community Manager

What’s their email it just happened to me when I bought the 130 donuts and homer nuke skin for $14 and charged me $56 not happy

 

(CM: Edited to update thread title following split from necro'd thread)

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Re: Charged more than what I purchased

[ Edited ]
Community Manager
Community Manager
EA_Lanna

February 2022 - last edited February 2022

Hi @l2af8uqawhv1, 

 

I'll share the details below of where to get in touch below. Who you contact will depend on what device you play on and when you made the purchase in some cases.

 

To request a refund:

  • For iOS, please contact Apple.
  • For Android
    • If you made your purchase in the last 48 hours, contact Google Play.
    • If it’s been more than 48 hours, contact us.

Check out the options above and reach out to the right support team to see if you meet their criteria for a refund on the charges. The teams will look into it for you. 

Thanks, 

 

EA_Lanna

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