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Change "Origin Avatar"? (Picture in Login Box)

by wilsoncpu
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Change "Origin Avatar"? (Picture in Login Box)

★★ Novice

tsto_login_box.jpegOK, this is what my login box looks like. I set my Profile pic on EA.COM long ago, and just for grins I also changed it again today.

I have been told by EA support that my profile pic SHOULD display on the login box, instead of the silhouette of Bart. It just doesn't.

Detail: when I set my profile pic, I used the select-area-handles to select the entire pic, which is currently 256x256.

I've seen this login picture referred to as the "Origin avatar".

 

1) Has _anyone_ gotten their profile pic to show up on the login box? If so, did you do anything special to make it work?

2) Has _anyone_ gotten some other pic to show up on the login box? If so, how?

 

I was sure I'd seen examples online of people having special pics in there (like a shield or something like that), but right now this is the best shot I can find, and it may be 'Shopped:

Screen Shot

 

Thanks!

Message 1 of 6 (1,514 Views)

Accepted Solution

Svar: Change "Origin Avatar"? (Picture in Login Box)

I see the Bart silhouette too, now.

 

I used to see my selected pic but it was always slow to load and I usually tapped to enter before I could see myself

I havent really thought about it but when I try it now, it stays at Bart

Looking at my friends, I see only Bart too where I normally saw their pics.

 

You are right, our pics are gone from the game.

This is not game breaking, so it wont be a fast fix.

 

Developers of this game does not frequent this Help Forum, so they're not likely to see your inputhere.
Try the official forum instead, as the developers do go there to find suggestions and input. http://forum.ea.com/

This Forum is provided by EA but is designed as Player helping/advising other Players. In this case there is little other players can do for you.

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Message 2 of 6 (1,919 Views)

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Svar: Change "Origin Avatar"? (Picture in Login Box)

I see the Bart silhouette too, now.

 

I used to see my selected pic but it was always slow to load and I usually tapped to enter before I could see myself

I havent really thought about it but when I try it now, it stays at Bart

Looking at my friends, I see only Bart too where I normally saw their pics.

 

You are right, our pics are gone from the game.

This is not game breaking, so it wont be a fast fix.

 

Developers of this game does not frequent this Help Forum, so they're not likely to see your inputhere.
Try the official forum instead, as the developers do go there to find suggestions and input. http://forum.ea.com/

This Forum is provided by EA but is designed as Player helping/advising other Players. In this case there is little other players can do for you.

CCP Hero Banner - Blue.png



*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
Message 2 of 6 (1,920 Views)

Svar: Change "Origin Avatar"? (Picture in Login Box)

★★★ Newbie

did you ever get your pic to work for your avatar here at EA?  its march 2018 I guess its still not working??

Message 3 of 6 (1,280 Views)

Svar: Change "Origin Avatar"? (Picture in Login Box)

My pic is back in the game.

 

Forums have different rules.

For AHQ you can not select your own profile pic until you have reached a certain rank, not sure which one, probably Champion or Hero

For the regular forum, you can change it whenever you want

CCP Hero Banner - Blue.png



*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
Message 4 of 6 (1,267 Views)

Svar: Change "Origin Avatar"? (Picture in Login Box)

★★ Novice

In the game, I still see the Bart silhouette. If your avatar is now showing up in the game, did you do anything to make that happen?

If so, what?

Message 5 of 6 (1,256 Views)

Svar: Change "Origin Avatar"? (Picture in Login Box)

my bad. it is still gone from the game

it is such a minor issue to me that I dont even notice it

CCP Hero Banner - Blue.png



*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
Message 6 of 6 (1,251 Views)
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