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Can't log in to origin account on simpsons tapped out

by prncss28
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Can't log in to origin account on simpsons tapped out

[ Edited ]
★★★★ Apprentice

When i try to log in with this account on my simpsons tapped out it says An error occurred processing the login. Please retry.

When i try to login to my origin account online it works. And so does my other origin account it works on my simpsons tapped out.

 

 

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Message 1 of 27 (61,497 Views)

Accepted Solution

Re: Can't log in to origin account on simpsons tapped out

Hero (Retired)

Only CS advisors can help with it, really. Here's how to reach them: Confusedmileyhappy:

 

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
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Si ce message vous a aidé, donnez-lui un peu d'XP ! Cliquez le bouton XP en bas à droite de ce message.
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Message 2 of 27 (69,325 Views)

All Replies

Re: Can't log in to origin account on simpsons tapped out

Hero (Retired)

Only CS advisors can help with it, really. Here's how to reach them: Confusedmileyhappy:

 

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
-----------------------------------------------------------------------------------------------------------------------------------------------
If this message helped you, please give it some xp! Just click the XP box at the bottom of the message.


Si ce message vous a aidé, donnez-lui un peu d'XP ! Cliquez le bouton XP en bas à droite de ce message.
--------------------------------------------------------------------------------------------------------------( ͡° ͜ʖ ͡°)”------------------------

Message 2 of 27 (69,326 Views)

Re: Can't log in to origin account on simpsons tapped out

★★★ Newbie
Says the same thing and I'm sad😭 because my main world was moved to my account so now I have to play on a new stinkin world
Message 3 of 27 (54,447 Views)

Re: Can't log in to origin account on simpsons tapped out

★★★ Newbie

This is new problem for me. Game never signed me out before, possible problem with current update? Needs to be fixed. 

Message 4 of 27 (53,994 Views)

Re: Can't log in to origin account on simpsons tapped out

★★★ Newbie

Since hitting level 400+ I keep getting logged out, it’s really annoying as when using log in it states there has been an error

Message 5 of 27 (45,530 Views)

Re: Can't log in to origin account on simpsons tapped out

Hero (Retired)

Several players on the EA forum have had an error message recently, but changing their password has fixed the problem.

https://forums.ea.com/en/the-simpsons-tapped-out/discussion/223562/cannot-connect-to-server-was-told...

 

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This site is for players helping other players. I do not work for EA.
If my post has helped please consider granting XP and if the issue has been resolved tap the ‘Accept as Solution’ button. Thanks.
Message 6 of 27 (45,524 Views)

Re: Can't log in to origin account on simpsons tapped out

★★★ Newbie
I get almost there when it tells me to report error. I have no use of phone right now. Please help.
Message 7 of 27 (44,855 Views)

Re: Can't log in to origin account on simpsons tapped out

★ Novice

I need help with this. I decided to reinstall tapped out after a long time but i lost all my progress. i've been trying to get it back but i gave up and created a new town. i think my town was around 25-27 levels. i installed it on a different device. my older device had tapped out but i uninstalled it. Can you figure out how i can get my progress back?

Message 8 of 27 (44,842 Views)

Re: Can't log in to origin account on simpsons tapped out

★★★ Newbie

I know doesn't just want to make you throw the game out the window

Message 9 of 27 (41,796 Views)

Re: Can't log in to origin account on simpsons tapped out

★★★ Newbie

This really is the only way, tried absolutely everything...

Message 10 of 27 (35,412 Views)
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