After Christmas update game crashes on startup

by JMPpierwszy
Reply

Original Post

Rif.: il gioco simpson si arresta

★★★ Guide

Looks like we're not the only ones having this problem, there are several reviews on the Google Play app saying the same thing. 

Message 41 of 225 (532 Views)

Re: After Christmas update game crashes on startup

★★★ Newbie

I'm having this same problem with Version 4.53.0 on both my iPhone and iPad.

 

Here are is the iPhone information requested:

Device model: iPhone 13 Pro Max

Android/IOS version: IOS Version 15.1.1

Amount of free space on the device: 154.7 GB Free

Where you are running into the crash: On startup, receives "Cannot Connect to Server" "Sorry about that.  Maybe if you hit retry..."

 

Retry does nothing but returns the same can't connect to server screen.  Power off/Power on doesn't help.  Reloading the App from the App Store doesn't help.

Message 42 of 225 (506 Views)

Re: After Christmas update game crashes on startup

★★★★ Novice

Galaxy Tab S2 T813

Android 7

On the title screen after I "tap to continue". I get the spinning donut for a bit then it crashes (Tapped Out has stopped).

7.3 GB free

 

Message 43 of 225 (494 Views)

Re: After Christmas update game crashes on startup

★★★ Guide

After what has been said about storage I installed an SD card and now have just over 4GB spare. 

 

However, it appears to have made no difference as I'm still not getting past the title screen. 

 

Grrrr! 

Message 44 of 225 (593 Views)

Rif.: il gioco simpson si arresta

★★★ Novice

I have just over 11GB free on my device and I am experiencing this issue as well. Following the troubleshooting has the same results as the OP.

Message 45 of 225 (592 Views)

Re: After Christmas update game crashes on startup

★★★ Newbie

I am having the same problem.  Get to the splash screen, donut spins, then throws me out of the game.  I have uninstalled and reinstalled.  Tried force stop etc.  No changePlaying on kindle HD8 6th gen

16.5gb  free

Running Fire is 5.6.8.0

Please help...

 

Message 46 of 225 (561 Views)

Problem with server

★★★ Newbie

After the last update of my iPhone I cannot play. 

Message 47 of 225 (543 Views)

Re: After Christmas update game crashes on startup

★ Novice

Issue. The game crashes after access. This happened right after the Christmas update.

Android mobile, LG L5

7 free GB of memory

Message 48 of 225 (541 Views)

Re: After Christmas update game crashes on startup

★★★ Newbie

Is it resolved yet?

 

Message 49 of 225 (537 Views)

Re: After Christmas update game crashes on startup

★★ Novice

Sorry to hear that, but good to know .

Message 50 of 225 (515 Views)