2013-03-29 11:31 AM
2012-12-01 04:20 PM
I bought 300 donuts but it s didn't load so I thought that it didn't work. I then bought another 300 sand it worked and a day later my original 300 showed up. I have not spent the additional donuts can I get a refund since I only meant to buy 300 not 600.
2012-12-01 10:09 PM
You'll have to contact EA support over the phone. They can't help you here.
2013-01-16 01:28 PM
This has happened several times now and it's annoying! Can a confirmation before donuts are used be added in? I have accidentally used donuts while "collecting taxes". Before I know it I have used 12, 20, or whatever donuts to "speed up" when I didn't want to. It's bad enough when I have carefully been nursing my donuts o save up door something. What even worse is when they get spent by accident after I have used real money to get them.
2013-01-17 04:12 PM
I was tapping to select a quest but i over tapped that caused me to use my donuts and finish the quest. I would like a refund on my donuts. I would choose to manually finish the quest just like what I have been doing previously
2013-01-17 04:41 PM
So you want a refund because you tap too fast and didn't hit the cancel button? Yeah, ok.
2013-01-17 10:00 PM
I don't think they'll give you a refund of donuts. I've complained about being disappointed for getting a planter (10 donuts) from a Homer Buddha (15 donuts) and EA didn't have much to say about it.
Just know that when you attempt to rush a job using donuts you have a couple of seconds to cancel it.
If it makes you feel better I accidentally purchased a stupid Funzo for 70 donuts this morning as I was scrolling through the store. Now I'm stuck wit it and cannot get the Plow Homer I wanted. =(
I wish there was a prompt to ask if you want to make purchases with donuts.
2013-01-17 10:14 PM
Doh!
I completely understand your frustration! I accidentally bought a stupid 70 donuts Funzo when scrolling through the store deciding which items I wanted. A funzo was NOT one of them! I think EA should create a "are you sure?" button when making purchases with donuts.
2013-01-17 10:16 PM
Yeh I fell into the trap of accidentally spending donuts. Now I never keep any in stock, I always buy white fences with any I have spare for extra cash and XP. I am sure the interface is design that way though.
2013-01-17 10:18 PM
Agree, it's too easy for them to make lots of money out of you, even when you get something you didn't want...