Rif.: Accidental Purchase Made, lost 1000 donuts.

by 11EEvey
Reply

Original Post

Accidental Purchase Made, lost 1000 donuts.

★★★ Newbie

**** Help needed, mistakenly used approx. 1000 donuts and require donuts back.  

 

January 24 2022

KING2SWEET

[edit: email address removed]

 

Used Springfield office of unemployment property to send all of my approximate 100 characters on 24 hour jobs this morning.  Accidentally pushed rush job using a thousand donuts.

 

Total mistake happened within a few seconds, I'm hoping someone could please check my donut account for yesterday January 23rd 2022, in retroactively give me my donuts back as I have not purchased anything it was simply a rush job.

 

Please email me for any questions or respond back to this form.

 

 

 

 

 

 

Message 1 of 4 (278 Views)

Rif.: Accidental Purchase Made, lost 1000 donuts.

Hero
@king2sweet D'oh! I did it too!
To make sure that these errors do not happen again, I suggest you go to the game settings (open the shop and click on the gear icon you will see at the top right) and enable the "confirmation for donut shopping".
For the rest, nobody here can help you!
You can try to contact customer support and expose your problem, but the result is not certain.
https://help.ea.com/help/the-simpsons/the-simpsons-tapped-out/contact-support-for-the-simpsons-tappe...
or
https://twitter.com/EAHelp
________________________________________________

NEVER FEAR, BAFAN IS HERE!

[Bafan The Wolfman]



CCP Hero Banner

Message 2 of 4 (270 Views)

Rif.: Accidental Purchase Made, lost 1000 donuts.

★★★ Newbie

Thats good advice.

 

Anyone have the email for the Game developers?  Their customers l service team was no help

Message 3 of 4 (254 Views)

Rif.: Accidental Purchase Made, lost 1000 donuts.

Hero

@king2sweet Contact them through the link in the game or try the Twitter link on this page below.

Message 4 of 4 (242 Views)