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Re: disallowed words on gallery on every sim

by SIMS4-DENISE
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Original Post

Gallery Profanity Filter Feedback and How to Report Content

[ Edited ]
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Community Manager EA_Cade
Community Manager
EA_Cade

November 2022 - last edited November

Hello all, 

 

Recently we shared a Tweet from @TheSimsDirect sharing the following:

We are aware of & have seen the content circulating on Twitter regarding The Sims 4 Gallery uploads that are wholly unacceptable. In order to ensure we are enforcing the appropriate steps & consequences, please use the "Flag This " button on The Gallery to report these uploads.

To better assist with keeping the Gallery appropriate for all users, we've taken the steps to explain exactly how to report content to us for review and if appropriate, removal from The Gallery.

 

If you're using The Gallery in game, please see the steps here:

Spoiler

First click on the item you wish to report to expand it, then click the Report button that looks like a little flag in the bottom left of the box as seen below:

gallery1.png

Then, give us a little context on why this doesn't belong:

gallery2.PNG


That's it! We'll take care of the rest on our side. Thank you for helping us keep The Gallery safe and appropriate for everyone. 


If you're using The Gallery via web browser, please use these steps:

 

 

 

Spoiler

First, select the item you wish to let us know about, then click the flag in the bottom right corner that says Flag This on mouseover:

website1.png


Then in the new window that popped up, let us know why it doesn't belong:

website2.PNG

 

That's it! We'll take care of the rest on our side. Thank you for helping us keep The Gallery safe and appropriate for everyone. 

 

EACade
8 people had this problem.
Me too
Message 1 of 52 (6,551 Views)
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Re: How to Report Gallery Content

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Community Manager EA_Cade
Community Manager
EA_Cade

November

As part of EA’s Positive Play Charter, The Sims 4 Gallery is switching from a profanity word list, which was very rigid and prone to becoming outdated over time as language evolves, to a more context-aware system that can be updated frequently without the need for game updates. This allows us to customize the experience to The Sims 4 allowing you the freedom to express yourself on your Gallery uploads.

 

While we have high expectations for this new technology on The Sims 4 Gallery to catch most violations, there may be cases that slip through the cracks or are detected and flagged when they shouldn’t be.

 

This is an invite to all Simmers to help improve accuracy, and make the Gallery a welcoming place for all, by providing your feedback via The Sims 4 Gallery Profanity Filter Feedback Survey.

 

The ability to report content in the Gallery to EA will remain and that process is unchanged. So while we appreciate your feedback here, please continue to play safe and report content when needed.

 

  • The Sims Team
EACade
Message 2 of 52 (3,616 Views)
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6

Probities word? Ilvermorny School of Magic?

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qtpiesim
★★ Apprentice
qtpiesim

February

I just completed a castle build in the likeness of Ilvermorny School of Magic from the Harry Potter fandom. It will not allow me to upload to the gallery because of the name Ilvermorny.  How do I notify EA games that this is being flagged as inappropriate which is not sexual in nature?  I’ve tried searching, but there’s no appropriate link.   I’ve had another issue with using nob (Nob hill for a Victorian mansion one time (which is understandable) but the actual name from the story line that’s not sexualized?  

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Re: Probities word? Ilvermorny School of Magic?

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Community Manager EA_Cade
Community Manager
EA_Cade

February

Hi @qtpiesim,

Please see my post above for steps you can take to resolve this Standard smile
EACade
Message 4 of 52 (2,830 Views)
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Sharing a sim is impossible because it is supposedly a forbidden word

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KissingSims
★ Guide
KissingSims

February

Hello, I haven't shared any Sims in a few days. Now I wanted it but I can't because of a forbidden word. I googled about it and my supposedly forbidden German word wasn't in the list. I only use hashtags and the names of the creators of poses, default eyes and default skins in the description. I took out every single word from the description, so I took out one word and tried to share, took out the next word and tried to share, and so on. It was all of no use. What else I tried: repaired the game, uninstalled the game, removed mods, started a new save game, emptied the games cache, emptied the avatar cache, emptied the local thumb cache, emptied the EAapp cache and reinstalled it.

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Re: Unable to share Sims due to supposedly forbidden word

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Hero CGrant56
Hero
CGrant56

February

@KissingSims 

 

The one thing you didn't say you tried, is changing the Sim's name.  It could be that the household name has a forbidden word in another language within the name that you aren't familiar with.  I've had that happen with Asian names, including two that the game generated.  If not the household name, then possibly an individual sim's name could be setting off the forbidden word filter.

 

Hope this helps.

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every single word and letter is disallowed?

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martian379339
★★★ Newbie
martian379339

May

For some reason, literally every single time I try to upload anything to the gallery, it says the sim contains a disallowed word. Every. single. letter. every single word is disallowed. I created an entire family of sims all with literally the names 'a a' to upload to the gallery, and apparently it's still disallowed. I have no idea whats happening, whether im banned or something or whether my account is corrupted. Even past stuff ive uploaded to the gallery before, if i try upload it again, apparently there is a disallowed word.

help????

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Re: disallowed words on gallery on every sim

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SIMS4-DENISE
★★★ Newbie
SIMS4-DENISE

May

Yess!! I have this same isue.. tried everything but wont get it to work 

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I can't upload the Basores or Danns to the gallery

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CiuSln
★★★★★ Apprentice
CiuSln

May

Hi, I can't save a german family to the Gallery in sims 4 it's says disallowed word is Elke a bad word or something?

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Re: I can't upload the Basores or Danns to the gallery

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Champion simsplayer818
Champion
simsplayer818

May

Hi there @CiuSln I'm attaching a thread with information on how to give feedback on this problem with an explanation from EA about recent changes to the gallery profanity filter. Hope it helps!

 

https://answers.ea.com/t5/The-Gallery/Gallery-Profanity-Filter-Feedback-and-How-to-Report-Content/td...

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