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Vikare_90
3 years ago
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Как отвязать учетную запись PSN от неактивной учетной записи EA

У меня есть учетная запись EA, в которую я вошел сейчас. При попытке привязать к этой учетной записи мою учетную запись PSN я получаю сообщение о том, что она уже привязана к некоей учетной записи с электронной почтой f7***@disabled.ea.com. Что это за почта, и почему моя учетная запись привязана к такому аккаунту? Я точно не привязывал свою учетную запись PSN к таким учетным записям EA.

При попытке войти в учетную запись через PSN, я получаю запрос на сброс пароля. При этом сайт просит сбросить пароль моей рабочей учетной записи. Однако после этого я снова захожу через PSN, и он снова просит меня сбросить пароль.

Что это за учетная запись, приведенная на прикрепленной картинке, и можете ли вы отключить от нее мою учетную запись PSN?

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У меня есть учетная запись EA, в которую я вошел сейчас. При попытке привязать к этой учетной записи мою учетную запись PSN я получаю сообщение о том, что она уже привязана к некоей учетной записи с электронной почтой f7***@disabled.ea.com. Что это за почта, и почему моя учетная запись привязана к такому аккаунту? Я точно не привязывал свою учетную запись PSN к таким учетным записям EA.

При попытке войти в учетную запись через PSN, я получаю запрос на сброс пароля. При этом сайт просит сбросить пароль моей рабочей учетной записи. Однако после этого я снова захожу через PSN, и он снова просит меня сбросить пароль.

Что это за учетная запись, приведенная на прикрепленной картинке, и можете ли вы отключить от нее мою учетную запись PSN?

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У меня есть учетная запись EA, в которую я вошел сейчас. При попытке привязать к этой учетной записи мою учетную запись PSN я получаю сообщение о том, что она уже привязана к некоей учетной записи с электронной почтой f7***@disabled.ea.com. Что это за почта, и почему моя учетная запись привязана к такому аккаунту? Я точно не привязывал свою учетную запись PSN к таким учетным записям EA.

При попытке войти в учетную запись через PSN, я получаю запрос на сброс пароля. При этом сайт просит сбросить пароль моей рабочей учетной записи. Однако после этого я снова захожу через PSN, и он снова просит меня сбросить пароль.

Что это за учетная запись, приведенная на прикрепленной картинке, и можете ли вы отключить от нее мою учетную запись PSN?

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Как отвязать учетную запись PSN от неактивной учетной записи EA","moderationData":{"__ref":"ModerationData:moderation_data:7455888"},"body":"

Здравствуйте @Vikare_90 

\n\n

В данном случае, пожалуйста, попробуйте обратится в службу поддержки EA.

\n\n

https://help.ea.com/ru/help/faq/contact-ea-help/

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"164","kudosSumWeight":2,"postTime":"2023-05-26T01:59:47.437-07:00","lastPublishTime":"2023-05-26T01:59:47.437-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":354},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"164","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:13":{"__typename":"Rank","id":"rank:13","position":24,"name":"Seasoned Ace","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:5291114":{"__typename":"User","id":"user:5291114","uid":5291114,"login":"ss-marran","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-02-13T01:48:31.774-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/userAvatar/9789267/416x416.JPEG"},"rank":{"__ref":"Rank:rank:13"},"entityType":"USER","eventPath":"community:tghpe58374/user:5291114"},"ModerationData:moderation_data:7455889":{"__typename":"ModerationData","id":"moderation_data:7455889","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7455889":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5291114"},"id":"message:7455889","entityType":"FORUM_REPLY","eventPath":"category:ea-app-ru/category:ea-forums-ru/community:tghpe58374board:ea-app-technical-issues-ru/message:7455887/message:7455889","revisionNum":1,"uid":7455889,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-ru"},"parent":{"__ref":"ForumTopicMessage:message:7455887"},"conversation":{"__ref":"Conversation:conversation:7455887"},"subject":"Re: Как отвязать учетную запись PSN от неактивной учетной записи EA","moderationData":{"__ref":"ModerationData:moderation_data:7455889"},"body":"@Vikare_90 , если у Вас до этого не было создано учётной записи PSN, но при этом свойства какой-либо игры требовали синхронизацию с данным сервисом (стороннее соглашение), то при нажатии соответствующего пункта, вероятно, почта с акком были сгенерированы автоматически. И да, Вам нужно писать в поддержку.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2023-05-26T08:24:32.628-07:00","lastPublishTime":"2023-05-26T08:24:32.628-07:00","metrics":{"__typename":"MessageMetrics","views":315},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7455890":{"__typename":"ModerationData","id":"moderation_data:7455890","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7455890":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4087626"},"id":"message:7455890","entityType":"FORUM_REPLY","eventPath":"category:ea-app-ru/category:ea-forums-ru/community:tghpe58374board:ea-app-technical-issues-ru/message:7455887/message:7455890","revisionNum":1,"uid":7455890,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-ru"},"parent":{"__ref":"ForumReplyMessage:message:7455889"},"conversation":{"__ref":"Conversation:conversation:7455887"},"subject":"Re: Как отвязать учетную запись PSN от неактивной учетной записи EA","moderationData":{"__ref":"ModerationData:moderation_data:7455890"},"body":"@ss-marran ну я создал тикет примерно в то же время, как здесь написал впервые, жду, что 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