Black screen and then crash battle for neighbourville

[DarkCubensis]

Hello last week i bought pvz battle for neighbourville and everything went Pretty smooth so far but when i tried starting the game it took me to the anticheat window as it should but after that a black window popped up on the left upper half of my screen that closed itself immediantly. in origin it says i was online and playing the game but i wasnt. this is a Problem i saw  many Players have so i thought i would wait till the next update that happened on Tuesday but it still happens. the ony Thing i tried so far was Fixing the game in origin, i updated my graphics Card and i excluded pvz from my antivirus. im Posting my dxdiag so i really hope someone can help me with my Problem because im really Looking forward to playing the game thanks in advance

[ippig]

@DarkCubensis Sorry mate, this is the German forum. Here you go:

https://answers.ea.com/t5/Technical-Issues/bd-p/pvz-battle-neighborville-tech-issues-en

Hope you get some help over there.