Forum Discussion

holger1405's avatar
holger1405
Hero+
7 years ago

Re: Bestellung stornieren

@JustShhellyy 

EA_Valgard ist leider nicht mehr hier.

Kontaktiere EA am besten direkt, hier sind die Telefonnummern, und hier kannst du über die Eingabemaske Kontakt aufnehmen. 

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  • JustShhellyy's avatar
    JustShhellyy
    7 years ago
    Ach jetzt guck ich grad im bestellverlauf ... „Vorgang fehlgeschlagen, später nochmal versuchen“ und die Käufe sind weg. Wissen Sie was es damit aufsich hätte?
  • holger1405's avatar
    holger1405
    Hero+
    7 years ago

    @JustShhellyy 

    Du kannst ruhig du sagen. 🙂

    @JustShhellyy  schrieb:
    Ach jetzt guck ich grad im bestellverlauf ... „Vorgang fehlgeschlagen, später nochmal versuchen“ und die Käufe sind weg. Wissen Sie was es damit aufsich hätte?

    Für beide Transaktionen?

    Wenn ja würde ich mal auf der PayPal Seite prüfen ob Geld abgebucht wurde.

    Wenn nicht einfach noch mal Probieren.

    Wenn es nur einen Vorgang betrifft musst du gar nichts mehr tun.

  • JustShhellyy's avatar
    JustShhellyy
    7 years ago
    Okay danke 🙂

    Generell wenn ich auf bestellverlauf gehe, stand das oberhalb des kästchen wo eigentlich die Verläufe stehen sollten. Ist jetzt aber wieder alles beim Alten dass es zweimal steht mit „Bezahlung offen“.

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Bestellung stornieren","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:9701775"},"body":"

@JustShhellyy 

\n\n

EA_Valgard ist leider nicht mehr hier.

\n\n

Kontaktiere EA am besten direkt, hier sind die Telefonnummern, und hier kannst du über die Eingabemaske Kontakt aufnehmen. 

","body@stringLength":"502","rawBody":"

@JustShhellyy 

\n\n

EA_Valgard ist leider nicht mehr hier.

\n\n

Kontaktiere EA am besten direkt, hier sind die Telefonnummern, und hier kannst du über die Eingabemaske Kontakt aufnehmen. 

","kudosSumWeight":1,"repliesCount":5,"postTime":"2019-03-17T17:36:51.723-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"solution":true,"currentRevision":{"__ref":"Revision:revision:9701775_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1067},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"parent":{"__ref":"ForumTopicMessage:message:9701774"},"descendants":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwyNXwzOToxfGludCw5NzAxNzc2LDk3MDE3NzY","node":{"__ref":"ForumReplyMessage:message:9701776"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwyNXwzOToxfGludCw5NzAxNzc2LDk3MDE3Nzc","node":{"__ref":"ForumReplyMessage:message:9701777"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwyNXwzOToxfGludCw5NzAxNzc2LDk3MDE3Nzg","node":{"__ref":"ForumReplyMessage:message:9701778"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwyNXwzOToxfGludCw5NzAxNzc2LDk3MDE3Nzk","node":{"__ref":"ForumReplyMessage:message:9701779"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwyNXwzOToxfGludCw5NzAxNzc2LDk3MDE3ODA","node":{"__ref":"ForumReplyMessage:message:9701780"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"CachedAsset:theme:customTheme1-1746789058152":{"__typename":"CachedAsset","id":"theme:customTheme1-1746789058152","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Bestellung stornieren","moderationData":{"__ref":"ModerationData:moderation_data:9701776"},"body":"

@holger1405 

Danke für die schnelle Antwort 🙂 werde später direkt anrufen, hoffe das hilft mir :/

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"106","kudosSumWeight":0,"postTime":"2019-03-17T17:38:53.227-07:00","lastPublishTime":"2019-03-17T17:38:53.227-07:00","metrics":{"__typename":"MessageMetrics","views":1058},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:ea-forums-de/community:tghpe58374board:origin-for-mac-de/message:9701774/message:9701776","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:9701777":{"__typename":"ModerationData","id":"moderation_data:9701777","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9701777":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2662340"},"id":"message:9701777","revisionNum":1,"uid":9701777,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:origin-for-mac-de"},"parent":{"__ref":"AcceptedSolutionMessage:message:9701775"},"conversation":{"__ref":"Conversation:conversation:9701774"},"subject":"Re: Bestellung stornieren","moderationData":{"__ref":"ModerationData:moderation_data:9701777"},"body":"Ach jetzt guck ich grad im bestellverlauf ... „Vorgang fehlgeschlagen, später nochmal versuchen“ und die Käufe sind weg. Wissen Sie was es damit aufsich hätte?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"159","kudosSumWeight":0,"postTime":"2019-03-17T17:41:13.015-07:00","lastPublishTime":"2019-03-17T17:41:13.015-07:00","metrics":{"__typename":"MessageMetrics","views":1054},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:ea-forums-de/community:tghpe58374board:origin-for-mac-de/message:9701774/message:9701777","repliesCount":3,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:9701778":{"__typename":"ModerationData","id":"moderation_data:9701778","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9701778":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:228412"},"id":"message:9701778","revisionNum":1,"uid":9701778,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:origin-for-mac-de"},"parent":{"__ref":"ForumReplyMessage:message:9701777"},"conversation":{"__ref":"Conversation:conversation:9701774"},"subject":"Re: Bestellung stornieren","moderationData":{"__ref":"ModerationData:moderation_data:9701778"},"body":"

@JustShhellyy 

\n\n

Du kannst ruhig du sagen. 🙂

\n\n
@JustShhellyy  schrieb:
Ach jetzt guck ich grad im bestellverlauf ... „Vorgang fehlgeschlagen, später nochmal versuchen“ und die Käufe sind weg. Wissen Sie was es damit aufsich hätte?
\n

Für beide Transaktionen?

\n\n

Wenn ja würde ich mal auf der PayPal Seite prüfen ob Geld abgebucht wurde.

\n

Wenn nicht einfach noch mal Probieren.

\n\n

Wenn es nur einen Vorgang betrifft musst du gar nichts mehr tun.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2019-03-17T17:51:16.912-07:00","lastPublishTime":"2019-03-17T17:51:16.912-07:00","metrics":{"__typename":"MessageMetrics","views":1047},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:ea-forums-de/community:tghpe58374board:origin-for-mac-de/message:9701774/message:9701778","repliesCount":2,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:9701779":{"__typename":"ModerationData","id":"moderation_data:9701779","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9701779":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2662340"},"id":"message:9701779","revisionNum":1,"uid":9701779,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:origin-for-mac-de"},"parent":{"__ref":"ForumReplyMessage:message:9701778"},"conversation":{"__ref":"Conversation:conversation:9701774"},"subject":"Re: Bestellung stornieren","moderationData":{"__ref":"ModerationData:moderation_data:9701779"},"body":"Okay danke 🙂

Generell wenn ich auf bestellverlauf gehe, stand das oberhalb des kästchen wo eigentlich die Verläufe stehen sollten. Ist jetzt aber wieder alles beim Alten dass es zweimal steht mit „Bezahlung offen“.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2019-03-17T17:55:37.497-07:00","lastPublishTime":"2019-03-17T17:55:37.497-07:00","metrics":{"__typename":"MessageMetrics","views":1042},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:ea-forums-de/community:tghpe58374board:origin-for-mac-de/message:9701774/message:9701779","repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:9701780":{"__typename":"ModerationData","id":"moderation_data:9701780","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9701780":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:228412"},"id":"message:9701780","revisionNum":1,"uid":9701780,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:origin-for-mac-de"},"parent":{"__ref":"ForumReplyMessage:message:9701779"},"conversation":{"__ref":"Conversation:conversation:9701774"},"subject":"Re: Bestellung stornieren","moderationData":{"__ref":"ModerationData:moderation_data:9701780"},"body":"

@JustShhellyy 

\n\n

Dann kontaktiere am besten den Kundendienst. 🙂

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