why is battlefront 2 launching but shutting down right after

[aaronek123]

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug my game is launching but shutting down right after and i cant play
What is your gamertag/PSN ID/EA Account name? Aaronek123
How often does the bug occur? Rarely (0% - 9%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? january 26 2021
What time did you see the bug? (HH:MM AM/PM) 08:10
In what game mode did the bug occur? Campaign
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? i dont know its happining to me dont know about others
What happens when the bug occurs? my games launches and shuts down and wont launch
What do you expect to see? no bugs evrything good no lag
Please select your region Europe
AMD or Nvidia Model Number i think its a nvidia

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and in campain i cant look around i can only move sideways

[EA_Aljo]

Hi there, @aaronek123.

Thanks for contacting us about this. I'll see if I can help get you playing again. First, have you updated the graphics drivers recently? If not, try that and let me know what happens.