when players join your squad or leave your squad it causes your game to freeze

[Sgt-viper91x]

Product: Battlefield V
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? TDM
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug when players join your squad or leave your squad it causes your game to freeze for a moment.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? when players join your squad or leave your squad it causes your game to freeze for a moment.
What happens when the bug occurs? when players join your squad or leave your squad it causes your game to freeze for a moment.
What should be happening instead? it should not be causing these freezes.

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when players join your squad or leave your squad it causes your game to freeze for a moment.

[EA_Kent · Accepted solution]

Gotcha. I wonder if this might be connection related. When you have a chance can you try running through some connection troubleshooting to see if that helps at all? 

Basic connectivity troubleshooting: 

- https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

Xbox connectivity troubleshooting: 

- https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/

/Kent

[EA_Kent]

Hi @Sgt-viper91x. Is this something that you've only started seeing recently? It only lasts for a few seconds, and you're able to continue playing after a bit? 

/Kent

[Sgt-viper91x]

yes this only happens when people join or quit your squad.

it only lasts for a few seconds the freeze.

[EA_Kent · Accepted solution]

Gotcha. I wonder if this might be connection related. When you have a chance can you try running through some connection troubleshooting to see if that helps at all? 

Basic connectivity troubleshooting: 

- https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

Xbox connectivity troubleshooting: 

- https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/

/Kent

[EA_Kent]

@Sgt-viper91x Did you ever have a chance to give those steps a shot? Are you still having any trouble with the game freezing up?