September 2021
So This monday 27th of september around 7pm GMT i started streaming
I streamed csgo faceit having some fun
I switch over to apex legends play 1 game and next game i queue i get hit with a ban
I get an email and everything but my ban history is empty?
I log back in today but i'm still permanently banned
I have everything on stream vod right here
https://www.twitch.tv/videos/1160869559
I start playing apex at this time:1.30.40
Ban happens at this time:1.41.45
You can see my exact tabs open at this time:1.47.47
I still things i had open on my pc at that exact moment were:
-Google chrome, twitch tab and youtube tab
-apex legends
-steam
-discord
-logitech G hub
-Spotify
-Streamlabs OBS
-Faceit anticheat
Now i believe the problem being with the faceit anticheat for it monitoring your computer and unsusual data, but that should be something as a developer that cannot happen
thats just downright a big foul in your anticheat system if that is the case
Faceit anticheat and streamlabs obs were running as an administrator and thats all.
I hope this can get resolved
September 2021 - last edited September 2021
Hey @W3STERN1,
The ban history page shows very specific account bans so not all in-game actions will appear there, sorry for any confusion!
You're absolutely still able to create a case to have this looked into by going through these steps or the link on that ban history page. From there our Terms of Service team will be able to review this and reach back out to you once that investigation is complete.
September 2021
September 2021 - last edited September 2021
and i can sure after you try join back code snake came out.
Code snake is a temp ban but now this temp ban will become perm ban cuz of ToS support team
September 2021
I havenstad had any replies as of yet but i know what you mean and knowing ea i might Just lose my account forever becouse of their sick updates.
I'll keep you updated