unable to connect to the EA seavers

[billnotbig]

I can't play multiplayer games.When I into the game.I'll be prompted that I can't connect to Origin.This has been going on for days.I even downloaded the game and origin again,but it not works.Please help me.

[billnotbig · Accepted solution]

It's OK now.I've updated the network card driver.Now I can play normally.Thanks.

[iluminatethesky]

Hey @billnotbig

Have you tried these steps?

https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

Let us know if this helps.

Thanks

- iluminate

[billnotbig]

well,I try it.But it still not work.

[iluminatethesky]

Hey @billnotbig

Have you also tried opening Ports?

https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

https://portforward.com/battlefield-v/

Let us know if this works for you.

Thanks

- iluminate

[billnotbig]

I don't think it should be a port problem. There was no problem playing before, and I've modified it.

[EA_Atic]

@billnotbig did you try the above just incase?

/Atic

[billnotbig]

I found the problem on my computer. I can run system repair to run the game through a piece of software. But it's time-consuming. And once I restart the computer, I'll have to try again. Is there a better way to solve it？

[EA_Atic]

@billnotbig what kind of software did you use?

/Atic

[billnotbig]

A type of anti-virus software like McAfee.

[EA_Atic]

If you disable McAfee and then try to player does that help? @billnotbig  

It sounds like there is a program causing some of the network problems.

/Atic