Re: unable to complete purchase error

by EA_Illium
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Accepted Solution

unable to complete purchase error

★★★ Newbie

I am getting an error when trying to purchase the 49.99$ crystal pack. all the other ones work just fine. Only when I click on the 49.99$ pack, it gives me an error "unable to complete purchase".

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Accepted Solution

Re: unable to complete purchase error

Community Manager

@AngryDiab3tic88 Can you try going through our Basic Troubleshooting Guide and see if this continues?


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Re: unable to complete purchase error

Community Manager

@AngryDiab3tic88 Can you try going through our Basic Troubleshooting Guide and see if this continues?


Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 2 of 2 (410 Views)