twitch live

[machluftomer]

Product: FIFA 19
Platform:Sony Playstation 4
What is your gamertag/PSN ID? Strike_TM1
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 8/5/2019
What time did you see the bug? (HH:MM AM/PM) 9:00 PM
What is your time zone? EET (ART) - GMT + 2:00
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Check my pack history
What happens when the bug occurs? I watch the live in twitch and didn’t get my TOTS pack
What should be happening instead? I needed to get a TOTS player pack

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You said that if I would watch the twitch stream in 4 on August so I will get a TOTS player pack

[EA_Darko · Accepted solution]

Hey @machluftomer the team is still processing the TOTS packs so if you eligible for one then you will receive it in time.

I would imagine that it will be over the next couple of days and if I hear any further information I will let you know.

Darko

[EA_Darko]

Hey @machluftomer the team is sending out the items so if you have not received it yet then please give it a little time.

Darko

[machluftomer]

Ok but if I won’t get the pack? Will I get something else?

[EA_Darko · Accepted solution]

Hey @machluftomer the team is still processing the TOTS packs so if you eligible for one then you will receive it in time.

I would imagine that it will be over the next couple of days and if I hear any further information I will let you know.

Darko