swtor

[DragonVCD]

Hello,

So today i tried to purchase a one time subscription in Star Wars The Old Republic fo 59,99PLN and when I got to the receipt an error showed up (An error has occurred while trying to process your request. Please, try again later. {0}) and I didnt get my subscription but somehow when I checked payment history the payment was there. I even checked my bank account and I was billed for subscription even though i didnt get it.

[proxos666 · Accepted solution]

@DragonVCD 

The purchased failed due to the linked EA / origin account is disabled, you need to get that sorted with EA likely via https://help.ea.com/en/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=banne...

it is not this EA account so may have to give them the email associated with that swtor account may help.

raise the fact you have been charged and didnt get the game time with EA initially too

certainly pop back here if things seem to have gone pear shaped.

[proxos666]

@DragonVCD 

what is the swtor username ?

[DragonVCD]

KeyoPL

[proxos666 · Accepted solution]

@DragonVCD 

The purchased failed due to the linked EA / origin account is disabled, you need to get that sorted with EA likely via https://help.ea.com/en/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=banne...

it is not this EA account so may have to give them the email associated with that swtor account may help.

raise the fact you have been charged and didnt get the game time with EA initially too

certainly pop back here if things seem to have gone pear shaped.

[DragonVCD]

Yeah, i read about somehing like that on some foum so after the purchase i changed my swtor mail to match my ea mail

[proxos666]

@DragonVCD 

I do not believe that changes the account linkage so be sure to provide the previous email address

[DragonVCD]

Okay

[DragonVCD]

Thanks a lot