swtor site down to sub ??

by alval2112
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Original Post

swtor site down to sub ??

★★ Novice

account was working fine 6 hours ago went to log on, said i went from sub to non sub which shouldnt be correct, tried logging onto website to fix issue and get this error messege from website as in screenshot 

 

SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic. Please check back again soon, or visit our Twitter account for details!

 

tried going incog mode to log in and nothing.. 

Message 1 of 19 (803 Views)

Re: swtor site down to sub ??

@alval2112 

 

Need the swtor username

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SWTOR Forum Username = OwenBrooks
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Message 2 of 19 (767 Views)

Re: swtor site down to sub ??

★★ Novice

my username : alexvalencia 

Message 3 of 19 (758 Views)

Re: swtor site down to sub ??

@alval2112 

 

Seems you have another EA / Origin account with the persona alval211  it uses a different email to your swtor account but the same domain , that EA account needs a password reset to restore purchasing in swtor 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 19 (677 Views)

Re: swtor site down to sub ??

★★ Novice

that account is no longer valid as i only use the email address of [edit: email address removed] for any and all transactions for ea/swtor. i can give you whatever info that account has but i dont have access to that old email anymore

Message 5 of 19 (656 Views)

Re: swtor site down to sub ??

@alval2112 

 

give swtor support a call and see if they can update the email on that EA account for you , as that swtor account needs that EA account to purchase

 

https://answers.ea.com/t5/Troubleshooting-Guides-Info/INFO-Getting-Help/td-p/4806237/jump-to/first-u...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 19 (628 Views)

Re: swtor site down to sub ??

★★ Novice

gave support a call was able to reset password for other account and still same error 

Message 7 of 19 (600 Views)

Re: swtor site down to sub ??

★★★★ Novice

I came back after a extended break and am having the EXACT same issue.

"SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic. Please check back again soon, or visit our Twitter account for details!" 

Literally the same problem.

 



I've tried different browsers, computers, internet connections, devices etc. I cannot subscribe, period.

I've also changed my password twice for my account via SWTOR.com, as well EA.com (not that I'm sure it's linked to my swtor account), and I still cannot resubscribe even still.

Username: jztrotter

Message 8 of 19 (574 Views)

Re: swtor site down to sub ??

★★★★★ Newbie

Same problem here. Was sub a long time ago but now it's impossible...Just got error again and again....Username is Glaystal....

Message 9 of 19 (544 Views)

Re: swtor site down to sub ??

@alval2112 

 

I'll ask if account is ok when support come online, have you tried incognito mode with chrome, it is possible the browser cache/cookies is what you are seeing now

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 10 of 19 (501 Views)