subscribed on site, no time added to game

[Junghungkong]

i recently bought the 60 day subscription, the money has gone through but no time has been added to my account

[proxos666]

@Junghungkong 

The payment status says open so that may just need more time to complete 

what is the swtor username can get feedback from Swtor CS when they come online 

[Junghungkong]

user is Junghung
and i must have uploaded the wrong screenshot as it was closed yesterday

[proxos666]

@Junghungkong 

CS are refunding that purchase so you will see that back over the next 5 business days

if you repurchase now it will go through ok