Re: stuck on loading screen

by iluminatethesky
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Accepted Solution

stuck on loading screen

★★ Novice

hey guys i am stuck at loading screen.I tried to join 4 games.At 2 of them i watch the video and then i stuck at the black screen that it follows,at the other half i am stuck at the loading screen of the map.

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Accepted Solution

Re: stuck on loading screen

★★ Novice
Hello there.As it seems the problem is now over after right clicking on the game at origin and selecting repair.Thank you for ur time

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Re: stuck on loading screen

Hero (Retired)

Hey @The_Faptain,

 

Can you please specify which platform you're playing on so we can further assist you?

 

Thanks Standard smile

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Message 2 of 13 (28,476 Views)

Re: stuck on loading screen

★★ Novice

Hey @iluminatetheskyGood morning.The platform i use is Pc.I never had ny kind of problems with bf1 before.

Message 3 of 13 (28,435 Views)
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Re: stuck on loading screen

Hero (Retired)

@The_Faptain

 

Good Morning!

 

Have you tried any troubleshooting steps on your end?

 

Perhaps try clearing the Origin Cache, and repairing the game files.

 

You can find the steps here to Clear the Cache:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

Let us know if you still need help.

 

Thanks Standard smile 

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Message 4 of 13 (28,424 Views)
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Re: stuck on loading screen

★★ Novice
Hello there.As it seems the problem is now over after right clicking on the game at origin and selecting repair.Thank you for ur time
Message 5 of 13 (28,511 Views)

Re: stuck on loading screen

Hero (Retired)

@The_Faptain,

 

Glad to hear that repairing the files worked for you.

 

If you need help with anything else, please don't hesitate to reach out.

 

Thanks Standard smile 

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Message 6 of 13 (28,369 Views)
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Re: stuck on loading screen

★★★ Newbie
i got a work-around for this annoying bug, worked for me and all my friends, regardless of the platform they play on!

 

this bug happens to happen, once you started a match from the main menu - regardless of the gamemode u chose. so, instead joining from the main menu, you should go click on play -> select multiplayer -> on the right side click advanced search -> this opens up the server browser, select whatever gamemode you want to play and join games this way.

 

im on pc, my pc is below minimum specs - so this isnt hardware related. but a buddy of mine got this game on xbox and he said, since hes joining matches this way, he almost never had this issue again. it still happens, he said, but maybe 1 time of 100 matches...

and my experiences are on pc pretty much the same

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Re: stuck on loading screen

★ Novice

I'm currently on PS4 and Xbox and I keep running into this issue also. 

Message 8 of 13 (23,717 Views)

Re: stuck on loading screen

Community Manager

Hey @KingD1458 

 

If you're experiencing this on BF1 let us know if these steps help:

 

For Xbox One:

 

  1. Power cycle the console: http://bit.ly/XB1_PowerCycle
  2. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.

For PS4:

 

  1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice). Turn it back on after 1 minute. Launch the game.
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Re: stuck on loading screen

★★★★★ Apprentice

I had this today on my PC aswell, had to force quit the game.

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