sh_pak_request.gnut [ Edited ]

[BaCaSuOki]

Hello, there is an error that really annoys when I play apex legend. The game keeps getting error and kick me out of the match for about 2-3 matchs/time. Below is the info of my computer.

Product: Apex Legends
Platform:PC

Mainboard ASROCK H310CM-HDV LGA1151v2
VGA MSI GTX 1050 Ti Gaming X 4GD5 128bit
RAM : Patriot Viper Elite Grey 8G 2666MHz
CPU INTEL Pentinum Gold G5400 2C4T Coffeelake 3.7GHz
SSD PNY CS900 2.5" SATA III 120GB
HDD Seagate Barracuda 1TB 7200rpm

What is your gamertag/PSN ID/EA Account name? BaCaSuOki
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible:
Which Legend were you playing (if applicable)? Gibraltar
Which Legends were your squad mates using (if applicable)? 
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu: I'm not even getting in the game, just the loading screen before the match and the error happens.
What were you doing when the issue occurred? Loading screen before the match begin
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 2-3
When did this happen? (dd.mm.yy hh:mm) 07.03.19 20:52 GMT +9 
How often does the bug occur? Usually.
How severe is your issue? Major impacts to my squad
What happens when the bug occurs? I got kick out of the match and have to find a new match.
What should be happening instead? I can get into the match and do my favorite parachute jump
Steps: I dont know, maybe pick Gibraltar and find a match. Until you found a match, there will be a loading screen before you can enter the battlefield. Boom! Disconnect. I attached an image that showing the error. It is sh_pak_request_gnut #338 [CLIENT] Tried to unload a pak file that  isn't loaded. Pak status PAK_STATUS_INVALID_PAKHANDLE

[BaCaSuOki · Accepted solution]

I fixed the error by uninstall and re-install the game. It seems there is an issue with installer

[BaCaSuOki · Accepted solution]

I fixed the error by uninstall and re-install the game. It seems there is an issue with installer

[notalent13]

Hey guys! So to today I had the same problem and this is what helped me:

Close the game. Open the Origin app and then:

Library > Right-click on the Apex Legends > Repair.

After that, the repair of your game will begin.

Wait until the progress reaches 100% and you can play the game again.

It helped me, and i hope will help you! Good luck!

[EA_David]

Hey, it's good to hear that some troubleshooting helped. 

If you still get this error, be sure to check your Legend pages for Bloodhound and Rampart. They both have a frame called "frag out", which is currently bugged. Changing to a new frame will stop this from happening.