season 8 Club UTF-8 issue

[KROIOR]

every time I click club the game will crash and show:

There was a problem processing game logic. Please try again.
ui/lobby panel club landing. nut #1666
[UI] Tried to set a string that is not a valid UTF-8 string.

Are there any solutions?

Thanks.

[EA_Kent · Accepted solution]

Hi @KROIOR, 

I've seen some cases where those Game Logic errors can happen because of connectivity issues. I'd like to try running through some connection troubleshooting to see if we can help with the errors you've been seeing. 

When you have the chance I'd recommend starting off with the basic connectivity troubleshooting steps from the EA Help website. If you're still getting the same error messages after that check out the platform-specific steps as well: 

- PC

- Xbox

- PlayStation

Let me know if it's still giving you that same error message afterward. Thanks!

/Kent

[EA_Kent · Accepted solution]

Hi @KROIOR, 

I've seen some cases where those Game Logic errors can happen because of connectivity issues. I'd like to try running through some connection troubleshooting to see if we can help with the errors you've been seeing. 

When you have the chance I'd recommend starting off with the basic connectivity troubleshooting steps from the EA Help website. If you're still getting the same error messages after that check out the platform-specific steps as well: 

- PC

- Xbox

- PlayStation

Let me know if it's still giving you that same error message afterward. Thanks!

/Kent