rocket boost cc purchase not unlocked

[sumosam444]

i purchased the rocket boost unlock with cartel coins and it isnt unlocked im just looking for some help.

[EA_Kipling · Accepted solution]

@sumosam444

Looks like a failed purchase indeed! The system appears to have refunded it now, you can try and buy it again

[proxos666]

@sumosam444

There is/was may still be an issue with unlocks , if it is affected the unlock should appear again in the unclaimed section of the cartel market.

What is your swtor username and I can get conformation on Monday if this issue is still happening as haven't seen this raised for a bit now.

Edit - just to confirm you did claim it to your inventory and then used the item in your inventory ?

[sumosam444]

thanks for the response my username is psychojoepenguin and i checked unclamed and its not showing thanks.

[proxos666]

@sumosam444

Just to confirm , you have used the unlock item that would of transferred to the inventory of the character when you claimed the unlock originally from the market ?

[sumosam444]

yea i double checked my inventory and the unlock isnt there.

[proxos666]

@sumosam444

Ok so you used the unlock and it said successful for the unlock 

You have gone to the abilities tab and under vehicles it isnt listed ?

Just trying to cover all bases before needing to wait for CS on Monday to have a quick look

[sumosam444]

i payed for the unlock and it gave me an error so i never received the unlock.

i should have metioned the error sorry i forgot.

[proxos666]

@sumosam444

Ok that helps, so no unlock at all. 

Send an email to support@swtor.com and detail swtor username , and that there was an error on purchase , can also provide a link to this thread.

I will still flag this with Swtor CS here when they are back on Monday.

[sumosam444]

ok will do thanks for the help.

[EA_Kipling · Accepted solution]

@sumosam444

Looks like a failed purchase indeed! The system appears to have refunded it now, you can try and buy it again