repair issue

[ZABROUCHI]

 Hello, i recently updated apex legends season 5, i entered the game and there was black textures near me everywhere near me. So i exited the game then clicked on repair, it was 14G update, when it reached 13.5GB it game me 0 download time and 0 download speed, so i paused it. When i hit resume, it just sent me back to 14GB update like nothing was downloaded. please help.

[EA_Kent]

Hi @ZABROUCHI. 

Apologies for the delayed reply on this. Are you still having any trouble with the download for Apex Legends? 

/Kent

[Sm0K3LM]

hi ,  i also every time i do repair it shows that it is downloading 14GB files...  this is 3rd time happens

[EA_Kent]

@Sm0K3LM 

When you've got a chance can you try clearing out the Origin cache to see if that helps at all? I'm wondering if there might be something corrupted in the Origin cached data that could be causing this. 

For more information on how to clear the cache visit the EA Help website. Let me know if you're still running into any problems with the download after that. Thanks again!

/Kent