Help us improve Answers HQ! Take Survey No, Thanks

reinstall /repair issues & c++ redist problem

by p00se
Reply

Original Post

reinstall /repair issues & c++ redist problem

★★ Novice

greetings !

 

downloaded and installed the patch for apex legends provided by origin

 

while the game was starting up it reported an issue with easyanticheat not running/working

 

repair / reinstalling easy-anticheat did NOT work  ( createservice failed with 5 )

 

deleting or repairing apex legends install resulted in c++ dist error telling me it could not be installed  ( c++ 2012 dist)

 

trying uninstalling / repair install of c++ redistributable packages within windows comand panel told me "access denied"  and therefore left unable  to reinstall or fix the c++ dist manually

 

download of apex is currently stuck at 40% prompting issues with c++ redist install  ( replaxing c++ file with the one downloaded from ms website has no effect - after origin restarts and verifies gamefiles it still shows the same error message refering to c++ dist. )

 

 

 

tips helps advice fix ?

 

thanks in advance

much appreciated

Message 1 of 3 (112 Views)

Re: reinstall /repair issues & c++ redist problem

[ Edited ]
Community Manager

@p00se  Hi, if you manually run the different vcredist packages at Apex\__Installer\vc do any/all of them fail?

Message 2 of 3 (97 Views)

Re: reinstall /repair issues & c++ redist problem

★★ Newbie
For me 2012 and 2015 failed when done manually
Message 3 of 3 (51 Views)
Twitter Stream

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help