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Re: "connection to server timed out (code:wheel)"

by uJamBo
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Original Post

Accepted Solution

"connection to server timed out (code:wheel)"

★★★ Apprentice

Hello I'm having problems with disconnects in the middle of the game

"connection to server timed out (code:wheel)"

Can anybody help? 

This game is so broken my god

Message 1 of 62 (23,111 Views)

Accepted Solution

Re: "connection to server timed out (code:wheel)"

Community Manager

It sounds like you may be having issues with your connection @Bakki87. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

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Message 2 of 62 (23,029 Views)

All Replies

Re: "connection to server timed out (code:wheel)"

Community Manager

It sounds like you may be having issues with your connection @Bakki87. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

Message 2 of 62 (23,030 Views)

Re: "connection to server timed out (code:wheel)"

★★ Newbie

I’m having the same issue and none of these trouble shooting suggestions are working 

Message 3 of 62 (23,017 Views)

Re: "connection to server timed out (code:wheel)"

Community Manager

Can you share the UO Trace you ran when you did the troubleshooting steps @jacobcuh? This will allow us to take a look at your connection. 


Darko

Message 4 of 62 (23,013 Views)
Highlighted

Re: "connection to server timed out (code:wheel)"

★★★★ Novice
gotta love these scripted replies atleast 15 people said the same thing in afew threads all get same answer useless to us ITS THE UPDATE not our connection i trace routed the servers all pings are fine but load in and nope major lag AND the server select has gone so you cant even switch server
Message 5 of 62 (22,997 Views)

Re: "connection to server timed out (code:wheel)"

Community Manager

When an issue such as this appear we need to troubleshoot them @uJamBo. I've been playing Apex Legends on and off throughout the day and not see any issues. If you are seeing an issue then we would ask that you go through the troubleshooting steps I posted above and share your UO Trace with us. Generally, if there was an issue with the servers it would affect everyone and not just a few. As the number of reports is so low we need as much information as possible to investigate.  


Darko

Message 6 of 62 (22,978 Views)

Re: "connection to server timed out (code:wheel)"

★★★ Guide

@EA_Darko wrote:

When an issue such as this appear we need to troubleshoot them @uJamBo. I've been playing Apex Legends on and off throughout the day and not see any issues. If you are seeing an issue then we would ask that you go through the troubleshooting steps I posted above and share your UO Trace with us. Generally, if there was an issue with the servers it would affect everyone and not just a few. As the number of reports is so low we need as much information as possible to investigate.  


Darko


I get same error but it says ( code:leaf )

Message 7 of 62 (22,969 Views)

Re: "connection to server timed out (code:wheel)"

Community Manager

I have seen that error message before @Sp4ceB4lls. Users in this thread found a solution so if you have a little time can you go through the steps in the accepted solution to see if it helps: https://answers.ea.com/t5/Technical-Issues/Apex-error-code-leaf-PC/td-p/7882416

 

Darko

Message 8 of 62 (22,964 Views)

Re: "connection to server timed out (code:wheel)"

★★★ Novice

Hello @EA_Darko and community in case, I am a player of Apex and Streamer, I have followed the progress of this error in particular, and apologize for my English and the size of my description in this post, but I already contacted the support of the EA of Brazil and together with some specialists of the company itself, in which they made several tests with me and with the game, and they had no solution to this case of error code: wheel.

 

The fact is ...

 

When you start the lobby of choice of legends in the game a red symbol appears in the upper right of the screen, as it is present in the print below.

 

https://prnt.sc/ny1qg1

 

And after the Legend selection lobby this red symbol disappears, and the game remains normal.

 

However in random periods during the game another red symbol appears, one resembling a red speedometer and another that looks like two lines with 3 points each. And when that appears the game freezes and I'm disconnected from the lobby.

 

And in that I get this message from the print below ...

 

https://prnt.sc/ny1s4q

 

OBS. I, along with the Brazilian EA Support Team and experts, tried almost everything for almost 2 hours on a link to solve the problem, within some options of connection problems, internet problems, problems with mouse softwares, keyboard and communion as the discord where everyone was disabled for testing and nothing was solved, we suspect it to be some problem in the update but I'm not sure of that! So I come humbly to ask for your help in this case.

Message 9 of 62 (22,896 Views)

Re: "connection to server timed out (code:wheel)"

[ Edited ]
★★★ Guide

@EA_Darko wrote:

I have seen that error message before @Sp4ceB4lls. Users in this thread found a solution so if you have a little time can you go through the steps in the accepted solution to see if it helps: https://answers.ea.com/t5/Technical-Issues/Apex-error-code-leaf-PC/td-p/7882416

 

Darko


my game is not freezing it says connection timeout (code:leaf) when I try to ready for a match ! I have to quit and open the game few times to make it work …

Message 10 of 62 (22,893 Views)
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