June 2019
Hello I'm having problems with disconnects in the middle of the game
"connection to server timed out (code:wheel)"
Can anybody help?
This game is so broken my god
Solved! Go to Solution.
June 2019
It sounds like you may be having issues with your connection @Bakki87. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
It'll take you a couple of minutes to do them all but please do take the time and do them all.
Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.
Darko
June 2019
It sounds like you may be having issues with your connection @Bakki87. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
It'll take you a couple of minutes to do them all but please do take the time and do them all.
Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.
Darko
June 2019
I’m having the same issue and none of these trouble shooting suggestions are working
June 2019
Can you share the UO Trace you ran when you did the troubleshooting steps @jacobcuh? This will allow us to take a look at your connection.
Darko
June 2019
June 2019
When an issue such as this appear we need to troubleshoot them @uJamBo. I've been playing Apex Legends on and off throughout the day and not see any issues. If you are seeing an issue then we would ask that you go through the troubleshooting steps I posted above and share your UO Trace with us. Generally, if there was an issue with the servers it would affect everyone and not just a few. As the number of reports is so low we need as much information as possible to investigate.
Darko
June 2019
@EA_Darko wrote:When an issue such as this appear we need to troubleshoot them @uJamBo. I've been playing Apex Legends on and off throughout the day and not see any issues. If you are seeing an issue then we would ask that you go through the troubleshooting steps I posted above and share your UO Trace with us. Generally, if there was an issue with the servers it would affect everyone and not just a few. As the number of reports is so low we need as much information as possible to investigate.
Darko
I get same error but it says ( code:leaf )
June 2019
I have seen that error message before @Sp4ceb4lls. Users in this thread found a solution so if you have a little time can you go through the steps in the accepted solution to see if it helps: https://answers.ea.com/t5/Technical-Issues/Apex-error-code-leaf-PC/td-p/7882416
Darko
June 2019
Hello @EA_Darko and community in case, I am a player of Apex and Streamer, I have followed the progress of this error in particular, and apologize for my English and the size of my description in this post, but I already contacted the support of the EA of Brazil and together with some specialists of the company itself, in which they made several tests with me and with the game, and they had no solution to this case of error code: wheel.
The fact is ...
When you start the lobby of choice of legends in the game a red symbol appears in the upper right of the screen, as it is present in the print below.
And after the Legend selection lobby this red symbol disappears, and the game remains normal.
However in random periods during the game another red symbol appears, one resembling a red speedometer and another that looks like two lines with 3 points each. And when that appears the game freezes and I'm disconnected from the lobby.
And in that I get this message from the print below ...
OBS. I, along with the Brazilian EA Support Team and experts, tried almost everything for almost 2 hours on a link to solve the problem, within some options of connection problems, internet problems, problems with mouse softwares, keyboard and communion as the discord where everyone was disabled for testing and nothing was solved, we suspect it to be some problem in the update but I'm not sure of that! So I come humbly to ask for your help in this case.
June 2019 - last edited June 2019
@EA_Darko wrote:I have seen that error message before @Sp4ceb4lls. Users in this thread found a solution so if you have a little time can you go through the steps in the accepted solution to see if it helps: https://answers.ea.com/t5/Technical-Issues/Apex-error-code-leaf-PC/td-p/7882416
Darko
my game is not freezing it says connection timeout (code:leaf) when I try to ready for a match ! I have to quit and open the game few times to make it work …