Unable to load persistence data(started from double XP week)

[EA_Leeuw]

@XE-BlackBurn, thanks for the info!

[orangpelupa]

other online games thatwork fine.

 destiny 2, forza horizon, SIMCITY, etc

games that got issues

BF 2042

titanfall 2 (but i think this one is because EA is no longer maintaining its servers for PC, right?)

If i use mobile hotspot from my phone, BF2042 can load persistence data just fine, i can play just fine.

I suspect i am shadowbanned via IP address. I cant simply restart the modem/router to get a fresh IP address as I use dedicated IP address just for myself.

IIRC a few days before, i got a couple of games where people were telling people to report someone on the chat for cheating. 

may i request for future updates to allow BF2042 to be launched with verbose logging? 

so if is a network issue, i could easily check what was the issue.

oh and if indeed my ip address is shadowbanned, who should i contact to unban it?

as the shadowban provides error as if BF2042 client cant connect to the server, maybe the shadowban was not by DICE BF security team, but by some kind of anti robot/spam feature that was run by DICE's service provider that was used to host BF2042 server? or some security measures by EA network security team?

fortunately i didnt buy BF2042, i play via gamepass. so i did not exactly lost any money. But if i bought BF2042, could this issue be used as a ground for refund?

thanks for reading. 

----

additional info that may be helpful: today, suddenly i need to relink my xbox account to EA desktop, and i need to reset EA desktop account password to be able to login. 

[orangpelupa]

@orangpelupa after i contacted EA support via email yesterday with my IP ADDRESS, now i can connect to BF2042 again. case closed

[EA_Atic]

Glad to hear it started working. @orangpelupa,

/Atic

[Raziel23x]

I forced closed the game after the game kept placing me on a server with only 5 people on it and needed 64 to start the match and now i get Error code: 15:1305P:1302P:1300P:1301P:-7A

[oFeJauM]

Hey @EA_Atic I'm having the same issue on PC

Time stamp trying to connect to the server (example: GMT +1 - 15:00)

GMT -3

What country are you in?

Brazil

What ISP are you using? 

LIGGA (COPEL TELECOM)

What is your gamertag?   

oFeJauM

What error code are you getting? 

15:600P:-7A 

[Angra_Phoenix]

Here the same thing ...

Time stamp trying to connect to the server (example: GMT +1 - 21:00)

GMT -3

• Steam / pc
• What country are you in?
• Brazil
• What ISP are you using?
• Justweb Telecom
• What is your gamertag?   
• Angra_Phoenix

What error code are you getting? 

15:600P:-7A 

[diogo_andre190]

I need some information from you to investigate the issue.

• What platform are you on?
• Ea app
• Time stamp trying to connected to the server  
• GMT-3
• What country are you in?
• Brazil
• What ISP are you using? 
• LIGUE MÓVEL LTDA
• What is your gamertag?
• diogo_andre190
• What error code are you getting?
• 15:1305P:1302P:1300P:1301P:-7A

[AOD_gregers05]

First time trying to play since season 3 came out.  No issues prior (besides black screen and locking up randomly on map changes...posted in another thread a billion times with no help so not expecting anything here either).   Now getting this unable to load persistence data BS.  Have tried everything previously mentioned.

•  
• What platform are you on?
• Ea app / pc
• Time stamp trying to connected to the server  
• 9:32PM EST
• What country are you in?
• USA
• What ISP are you using? 
• Altafiber
• What is your gamertag?
• AOD_gregers05
• What error code are you getting?
• 15:600P:-7A

[BloodSpartan85]

• What platform are you on?
• PS5
• Time stamp trying to connected to the server  
• UTC -5     EST
• What country are you in?
• USA
• What ISP are you using? 
• Altafiber
• What is your gamertag?
• BLOOD-SPARTAN85
• What error code are you getting?
• 15:600P:-7A