Re: Unable to load persistence data(started from double XP week)

by XE-BlackBurn
Reply

Original Post

Re: Battlefield 2042 "unable to load persistence data" (Xbox Series S)

★★★ Apprentice
@EA_Leeuw
What platform are you on? (Steam)
Time stamp trying to connected to the server (GMT-8 - Monday, December 5, 2022, 11:42 PM)
What country are you in? (USA)
What ISP are you using? (Ziply Fiber)
What is your gamertag? (Bakerestic)
What error code are you getting?( 15:1305P:1302P:1300P:1301P:1306P:-7A)
I have been playing this game for 320+ hours without any major issue, and it suddenly shows me "unable to load persistence data" in this 2 XP weekend. I cannot even play for 1 sec...I tried clean cache, start game with admin, restart, re-install (manually delete the residual), restart fiber modem/router, refresh DNS, refresh connection, repair game in steam and so on...I spent hours in figuring out this issue and tried to chat with EA support team in twitter, but none of above method works for me... Please help us!!! Thank you



Note: I can use phone hotspot(AT&T) to successfully goes into the menu, so I assume the issue is not from my PC...
Message 121 of 231 (928 Views)
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Re: Unable to load persistence data(started from double XP week)

★★ Expert
@Bakerestic delete content of bf2042 folder in DOCUMENTS,
Make sure gameplatform origin/steam/ea ect ect ect doesnt boot with windows !

Now start gameplatform as admin (right click shortcut gameplatform and select RUN AS ADMINISTRATOR)

Test game , update us !
Message 122 of 231 (920 Views)
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Re: Unable to load persistence data(started from double XP week)

★★★ Apprentice
@Rokebo73 Thanks for the information, unfortunately, it still stuck at the same error code.
Message 123 of 231 (907 Views)
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Re: Unable to load persistence data(started from double XP week)

★★ Novice

Same problem here.

Reinstalled game, etc.....

Persistent data error...DisappointedDisappointedDisappointed

Message 124 of 231 (884 Views)
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Re: Unable to Connect to Online Services (Error Code 15:600P:-7A)

★★ Novice

@EA_Atic

 

Same problem here in Brazil for about one week.

 

  • What platform are you on? EA App - PC
  • Time stamp trying to connected to the server: GMT -3  9 - 12PM
  • What country are you in? Brazil
  • What ISP are you using? RVA Telecom
  • What is your gamertag? XORKORROFFMAN
  • What error code are you getting? 15:1305P:1302P:1300P:1301P-7A
  • Speed conection: Fiber 200Mb

Thanks.

Message 125 of 231 (921 Views)
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Re: Unable to Connect to Online Services (Error Code 15:600P:-7A)

★★★ Apprentice
@EA_Atic Please help with the issue...don't discard any loyal player... I have been with the BF games since the beginning...
Message 126 of 231 (1,202 Views)
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Re: Unable to load persistence data(started from double XP week)

Community Manager

Hey all, 

 

Could you please mention the region you are playing in?

EA_LeeuwAHQ

For the English Answers HQ forums:
  • Having trouble with your EA account? Post on the EA Services – General Questions board, NOT the EA app boards.
  • Want to chat about the EA app, share feedback, report bugs, or get help with technical issues? Head over here.
Message 127 of 231 (835 Views)
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Re: Unable to load persistence data(started from double XP week)

★★★ Newbie

My region is South Asia, the suggestion of deleting document contents, running platform as administrator and disabling EA nd Steam on startup proved for a temporary solution. I could get into the game 2 times but have been encountering the same error from the 3rd time onwards. Deleting the documents are really frustating since it deletes all of your custom keybinds. Hopefully it's fixed soon.

Message 128 of 231 (805 Views)
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Re: Unable to load persistence data(started from double XP week)

Community Manager
@XE-BlackBurn, I get you. But so just to confirm; by (constantly) deleting the BF2042 files that are in the My Documents folder, you were able to join/play some matches, before being stopped by the Unable to Load Persistence Data error again?
EA_LeeuwAHQ

For the English Answers HQ forums:
  • Having trouble with your EA account? Post on the EA Services – General Questions board, NOT the EA app boards.
  • Want to chat about the EA app, share feedback, report bugs, or get help with technical issues? Head over here.
Message 129 of 231 (796 Views)
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Highlighted

Re: Unable to load persistence data(started from double XP week)

★★★ Newbie
@EA_Leeuw That's correct
Message 130 of 231 (764 Views)
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