"The EA Billing and Management services cannot be accessed at this time."

by Waterfaerie
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"The EA Billing and Management services cannot be accessed at this time."

[ Edited ]
★★★ Novice

Greetings, I'm currently unable to buy a subscription plan or add a code to my SWTOR account. I've been trying since yesterday to no avail and keep getting this error. It seems the error also shows up on my Origin account

Message 1 of 7 (3,624 Views)

Accepted Solution

Re: "The EA Billing and Management services cannot be accessed at this time

@Waterfaerie 

 

There is likely an issue with the EA account that is also affecting swtor, try opening a case regarding origin via https://help.ea.com/en/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=manag...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 2 of 7 (3,603 Views)

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Re: "The EA Billing and Management services cannot be accessed at this time

@Waterfaerie 

 

There is likely an issue with the EA account that is also affecting swtor, try opening a case regarding origin via https://help.ea.com/en/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=manag...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 7 (3,604 Views)

Re: "The EA Billing and Management services cannot be accessed at this time

★★★ Novice

Seems the origin issued solved itself, still I can't add the game time code to my account however. 

Message 3 of 7 (3,590 Views)

Re: "The EA Billing and Management services cannot be accessed at this time

★★★ Novice

also having this issue, was it ever solved?

Message 4 of 7 (2,567 Views)

Re: "The EA Billing and Management services cannot be accessed at this time

★★★ Newbie

I have tried contacting numerous support.  I am having the same issue.  Changed password, cleared cookies, tried 3 diff browsers, my laptop, phone...nothing works.  Its ridiculous.

Message 5 of 7 (2,556 Views)

Re: "The EA Billing and Management services cannot be accessed at this time

★★★ Novice
@djpz13 looked at their twitter too and seems multiple users have the problem but no one is helping
Message 6 of 7 (2,553 Views)

Re: "The EA Billing and Management services cannot be accessed at this time

★★★ Newbie

I had a bunch of problems with it, but ultimately resetting my EA password and then actually logging in to the EA/Origin account page got it working. I tried resetting the SWTOR password, which didn't work, and resetting the EA password didn't, either - it was only after logging into the EA account that it finally worked. 

Message 7 of 7 (2,384 Views)