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"Sorry, this promotion cannot be applied. Please remove your current promo code to continue."

by Israel1948
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Original Post

"Sorry, this promotion cannot be applied. Please remove your current promo code to continue."

★★★★ Novice

I just tried using a McDonalds code I got for $10 and this is what it says when I try to apply it: "Sorry, this promotion cannot be applied. Please remove your current promo code to continue." It says the codes don't expire until December. What gives?

Message 1 of 5 (1,206 Views)

Re: "Sorry, this promotion cannot be applied. Please remove your current promo code to continue."

Community Manager (retired)

There have been several problems with the codes given by McDonalds - the advice we have is to contact them at support13@playatmcd.com to resolve this.

 

Thank you.

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Message 2 of 5 (1,180 Views)

Re: "Sorry, this promotion cannot be applied. Please remove your current promo code to continue."

★★★★ Novice

I've read this only works for sports games. Could that be the reason why?

Message 3 of 5 (1,175 Views)

Re: "Sorry, this promotion cannot be applied. Please remove your current promo code to continue

[ Edited ]
★★★★ Novice

Mine is for Simcity for the Leaf Car and the Progressive Insurance Building

 

Went back and I can't add any game to the cart because of this issue. This needs to be fixed if you don't want to lose a customer becaue the inability to buy any of the games on Origin.

Message 4 of 5 (290 Views)

Re: "Sorry, this promotion cannot be applied. Please remove your current promo code to continue

Community Manager (retired)
Can you try thse steps provided by a community user?

"Just log out, add the item to cart. go to purchase, and log in."

If this fixed your issue, make sure to give thanks to the user who suggested it: Standard smile

http://answers.ea.com/t5/Origin/Origin-won-t-let-me-buy-anything/m-p/2320145#M46659
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