May 2016
i bought some gw2 money 2 days ago and they didnt show up on the day i bought them and they still havent showed up
Solved! Go to Solution.
May 2016
Hey @chrishaley03
If you contact one of our game advisers they should be able to look into this for you.
To contact an adviser please follow the steps below:
1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
It will also speed things up for you if you have a photo/screenshot of your proof of purchase.
Cheers,
- Andy -
May 2016
Hey @chrishaley03
If you contact one of our game advisers they should be able to look into this for you.
To contact an adviser please follow the steps below:
1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
It will also speed things up for you if you have a photo/screenshot of your proof of purchase.
Cheers,
- Andy -