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purchase items and a couple of hours later they have disappeared

by MissFoxy2020
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purchase items and a couple of hours later they have disappeared

★ Novice

I have purchased some kind of pack on the sims mobile earlier today that cost ?5 dollars I did receive my items then later on I went to play on my phone again and I have noticed they gone has anyone else had this problem ? And does anyone have any ideas to get my stuff back thank you

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Re: purchase items and a couple of hours later they have disappeared

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@MissFoxy2020 

Unfortunately this is an issue that we can't help you fix at the forums. The best you can do is to contact an EA advisor.
You can read here how to Get help in The Sims Mobile.

 

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