Re: problem with subscription

by proxos666
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problem with subscription

★★★ Newbie

My recurring monthly subscription just randomly ended and now it says i'm preferred. I was playing earlier today with no problems and logged off and when I returned it says I was now preferred. I don't understand as to why this would happen since my account automatically is billed every month for the last year with no problems, this seems so random. 

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Accepted Solution

Re: problem with subscription

@aryaghiai 

 

swtor username ? 

 

it is likley your linked EA account is disabled as that kills purchasing on swtor per https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-credentials-incorrect-or-e...

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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 2 of 6 (415 Views)

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Re: problem with subscription

@aryaghiai 

 

swtor username ? 

 

it is likley your linked EA account is disabled as that kills purchasing on swtor per https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-credentials-incorrect-or-e...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 6 (416 Views)

Re: problem with subscription

★★★ Newbie

user name: anniliation

Message 3 of 6 (411 Views)

Re: problem with subscription

@aryaghiai 

 

I have flagged it for feedback when swtor support come online in about 7 hrs , will post here with what they provide as the cause and what needs to occur to get sorted

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 6 (404 Views)

Re: problem with subscription

★★★ Newbie

It just let me purchase a subscription you were right!!

Message 5 of 6 (399 Views)

Re: problem with subscription

@aryaghiai 

 

Ok glad to hear its sorted for you

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 6 (397 Views)