please start the game from ea application or origin

[jbros1122]

@EA_Pulsar Should i reinstall

[therealizlatan]

Creating a new user didn’t help 

[EA_Pulsar]

Please run your PC in clean boot mode to close any other background applications, and then try again. If necessary, reinstall the game and let us know how that goes. Also, make sure to add the game and the EA app to the exceptions list in your antivirus and firewall.

[therealizlatan]

i have done all this things you are saying, they arent working

[therealizlatan]

this is really frustrating honestly

[EA_Pulsar]

Please also try to uninstall and reinstall the  EA anticheat in case something is interfering with the app https://help.ea.com/en/help/pc/ea-anticheat/

Close any background applications as well. 

[therealizlatan]

It also doesn’t work