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payed, but got no fifa points

by josephzhengv
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payed, but got no fifa points

★★★ Newbie

order number: 158926618170

 

online id : josephzhengv

 

platform: PS4

 

Date Purchased: 2019/09/22 @ 09:00 AM

 

I payed for 12000 fifa points, before i initial the game on PS4, (pre-ordered)

 

Payment happened of course, but till now i haven't receive any fifa point from this order.

 

Wonder is there any solution?

 

 

Message 1 of 2 (101 Views)

Re: payed, but got no fifa points

Community Manager (retired)

Hey @josephzhengv 

 

I'm sorry for the late reply here Frown

 

If you did not get your FIFA points by now, I would recommend to completely log out from your FUT account and then log in again. If points are still missing, please prepare proof of purchase and contact our live support at EA Help.

 

/Ataashi

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