origin

[GreaseBones96]

My problem all started when I tried updating Sims 4. Origin kept giving me flack about Windows blocking the updates (despite the program being allowed through the firewall, and having UAC disabled), so I uninstalled and reinstalled Origin. Twice. Once with the Beta version, and once again with the stable version. Both versions now give me a game library with blank tiles. And when I go to the game details, all I get is a blank panel.

All I want to do is play Sims 4. I can't even play Sims 3, because the software whines about some process not being able to be interrupted. I can't play -any- Origin games. Could someone please help me?

[holger1405]

@GreaseBones96

I moved your post to the right thread.

 To post in the right topic first click on "All Boards"

 Then you can choose your game.

 

As for your problem, try to clear your Origin cache:

 
All settings in Origin (only in Origin not in the games) are back to default settings after this.)

    - close Origin completely. (right click on the Origin symbol in the task bar > close)
    - Press the Windows key and "R" at the same time.
    - Type or copy  "%ProgramData%/Origin" (without quotes) > hit ENTER
    - Delete all the files and folders in the Origin folder, except for the "LocalContent" folder. (The "LocalContent" folder must remain untouched.)
    - Press the Windows key and "R" at the same time.
    - Type or copy "%AppData%" (without quotes)  > hit ENTER
    - Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder
    - Delete the "Origin"  folder inside the "Roaming" folder
    - In the address bar of your Windows explorer click on the word "AppData".
    - Open the "Local" folder
    - Delete the "Origin"  folder inside the  "Local" folder
    - Restart your PC. > test

[EA_Darko]

@GreaseBones96 Can you clear the Origin Cache to see if it helps.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin