origin has stopped working

[kadir1136]

first sorry for the translation

I try to download Apex, but every time it gets around 40-30% I get the error "origin has stopped working". And the download goes down to around 30% again. I tried running as administrator. I left the install logs attached . PLS help me .

[EA_Kent · Accepted solution]

Hi @kadir1136, 

When you've got the chance can you try clearing out the Origin cache to see if that helps at all? If there's a problem in the cached data that might help fix the issue. 

For more information on how to clear it check out the EA Help website. Let me know if the client is still crashing with the same error message after that. Thanks!

/Kent

[EA_Kent · Accepted solution]

Hi @kadir1136, 

When you've got the chance can you try clearing out the Origin cache to see if that helps at all? If there's a problem in the cached data that might help fix the issue. 

For more information on how to clear it check out the EA Help website. Let me know if the client is still crashing with the same error message after that. Thanks!

/Kent