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nvwgf2umx crash

by Th3z3n
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Original Post

nvwgf2umx crash

★★★★ Novice

I'm having this crash constantly, i would like to play ranked but i can't like this because it would ruin games for everyone else.

 

crash:
{
	nvwgf2umx: 0000000000533390
	EXCEPTION_ACCESS_VIOLATION(write): 000000008E0FA75C
}
cpu: "Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz"
ram: 8 // GB
callstack:
{
	KERNELBASE: 00000000000FFB5A
	ntdll: 00000000000A4AB2
	ntdll: 000000000008C676
	ntdll: 00000000000A119F
	ntdll: 000000000006A229
	ntdll: 000000000009FE0E
	nvwgf2umx: 0000000000533390
	nvwgf2umx: 00000000007E443F
	nvwgf2umx: 000000000081C57C
	nvwgf2umx: 000000000081D380
	nvwgf2umx: 000000000053C023
	nvwgf2umx: 000000000053C0AF
	nvwgf2umx: 00000000004713E1
	nvwgf2umx: 00000000003C0BAA
	nvwgf2umx: 00000000001C401A
	nvwgf2umx: 0000000000E2F132
	nvwgf2umx: 0000000000DAB45B
	nvwgf2umx: 000000000037B589
	nvwgf2umx: 000000000019B966
	nvwgf2umx: 0000000000452FE5
	nvwgf2umx: 00000000004F0077
	nvwgf2umx: 00000000012A552C
	KERNEL32: 0000000000017BD4
	ntdll: 000000000006CE71
}
registers:
{
	rax = 88        
	rbx = 1         
	rcx = 24        
	rdx = 0         
	rsp = 0x000000161194D1D0
	rbp = 0         
	rsi = 0x000001DA8DC3AC28
	rdi = 0         
	r8  = 0         
	r9  = 0         
	r10 = 0x8E0FA748
	r11 = 224       
	r12 = 3         
	r13 = 0         
	r14 = 0         
	r15 = 0x000001DA8DC3AC28
	rip = 0x00007FFB079F3390
	xmm0  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm1  = [ [0, 1.875, 0, 0], [0x00000000, 0x3FF00000, 0x00000000, 0x00000000] ]
	xmm2  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm3  = [ [0, 2.8984375, 0, 0], [0x00000000, 0x40398000, 0x00000000, 0x00000000] ]
	xmm4  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm5  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm6  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1561694190

I already did a clean install of Nvidia drivers and nothing, i think every driver/windows are up to date.

Message 1 of 18 (325 Views)

Re: nvwgf2umx crash

Community Manager

Hey, @Th3z3n 

 

Can you try running CCleaner to see if that fixes this error for you? Make sure you read the instructions thoroughly and use at your own risk.

How to Use CCleaner to Fix PC issues

https://help.ea.com/en-us/help/pc/how-to-use-ccleaner-to-fix-pc-issues/

/Blueberry

-------------------------------------------------------------------------------------------------
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Message 2 of 18 (301 Views)

Re: nvwgf2umx crash

★★★★ Novice
@EA_Blueberry I use CCleaner very often, so i already did that :P, also tried repairing the game.
Message 3 of 18 (296 Views)

Re: nvwgf2umx crash

Community Manager

@Th3z3n 

 

Can you check if reinstalling or updating your video drivers helps you here?

 

You might also deselect the GeForce Experience component (via the advanced install option) when installing the drivers

 

https://answers.ea.com/t5/Technical-Issues/Crash-Error-nvwgf2umx/m-p/7955834#M44288

 

Let us know how you get on, thanks.

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Message 4 of 18 (270 Views)

Re: nvwgf2umx crash

★★★★ Novice
@EA_Barry Hi, i already did that, still crashing .
Message 5 of 18 (260 Views)

Re: nvwgf2umx crash

★★★★ Novice

Things i did so far:

Clean install of Nvidia driver, updated all drivers/windows.

Sfc Scannow (fixed some things, did a second scan and nothing left to fix)

Game repair, and game reinstall .

Tried different settings in-game and in Nvidia panel.

Running game with admin mode and compatibility with w8 as suggested by Windows.

Used CCleaner (i already use it daily).

I don't know what else to do, please help.

 

Message 6 of 18 (228 Views)

Re: nvwgf2umx crash

Community Manager

@Th3z3n 

 

Would you mind uploading a DxDiag for us so we can look at your full system specs?

 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 7 of 18 (222 Views)

Re: nvwgf2umx crash

★★★★ Novice

DxDiag

Message 8 of 18 (211 Views)

Re: nvwgf2umx crash

Community Manager

@Th3z3n 

 

Can you try removing your GPU from the PC and insert it back into the slot? Then, roll the driver back and try to launch the game.

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 9 of 18 (159 Views)

Re: nvwgf2umx crash

★★★★ Novice
@EA_Blueberry Did that, still crashing
Message 10 of 18 (126 Views)

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